Customer Ratings & Reviews

This all encompassing plan is well worth a few extra bucks when Geek Squad will fix or replace the appliance for you, would recommend for any new household appliance.

Great protection plan that I haven't had to use yet and hope I don't have to

Geek squad always very helpful and get job done. Highly recommended

It’s easy to get in for service. The geeks are well informed and able to help. I would not be without this service.

Geek Squad protection is good for purchases over a certain dollar amount.

I got to give it to this crew. I have always used their services because they know their stuff and are very on time and professional

I GOT THE EXTENDED WARRANTY, FOR MY OWN PEACE OF MIND, KNOWING HOW COMPLEX THE MACHINES ARE. HOPEFULLY I WILL NOT NEED IT.

Haven’t had to use it yet but for five years I’m covered for all the bad things that could happen.

Excellent thing to have as it covers all incidents other than accidental!

Not used yet, and hopefully for piece of mind and no repairs will be needed.

5 years of protection on my new built in k dishwasher

Third rack nice, quiet yes. Hard to use yes. No delay start button, you have to go the app and choose 1, 2 or 4 hours. You can't set the favorite to do a delay of say 4 hours every time. It doesn't save the delay and you can't set it to e.g. 1 AM. Not a show stopper but I like to set my dishwasher to run later in evening to save electricity and noise. Even though its pretty quite you can still hear it. Don't need a app that has limited functionality to run an appliance.

Was glad to know and see that Best Buy had and provided extended warranty for my product

They worked on my computer and got me going several times.

I am very happy with the guarantee that Bestbuy offers. Before, I thought that it was not good to put a guarantee on things, but now I think otherwise because it happened to me that I bought a stove and luckily I put the extended guarantee on it and it was worth it because the oven broke down. And they are going to repair it or replace it with a new one, so I think the warranty is worth it, especially when the item costs a lot of money. Thank you bestbuy for offering the guarantee

I have yet to use the service. I also am still not sure if the service begins now a9at deliverya0 or if it starts at the end of the factory warrantee. So I can only grant three stars because I have no experience with the service. So, I will give a limit "yes" in the recommendation. This is a poorly designed quiz!

Agent helped me make important decision on mounting my tv.

hope i won't ever need service but atleast im protected

Did a great job instant cooktop, very professional and timely

They always back up what they sale I would purchase it again