Customer Ratings & Reviews

One of the considerations of purchasing from Best Buy is the Geek Squad warranties. Before my purchase, I inquired with their competitors and ALL of them referred any repairs to a 3rd. Party company. My friend had a purchase with another company and 3rd. party service and now a year later still no satisfaction. The warranty is a great price to ease any concerns of any major repairs.

I bought this for my microwave. I'm glad I did because if I have trouble with this unit I can replace it or get a different model or brand and know that best buy no hassle GSP will have me covered. I have been happy with my purchase and have comfort that if it breaks then best buy will be there.

Glad I have it just wish it didn’t take so long for them to come out for an appointment over a week is a bit long to wait

I always buy.....not worth having something go wrong and you don't have coverage!

I haven't used the service on the new dishwasher yet but have used Geek Squad in the past and have always been happy with the service.

Geek squad are my goto guys. My Samsung watch broke and they replaced it and made the process much easier. Being Thankful we have tech like you. Again thank you employees for your deduction and hard work.

Based on the delivery and installation service already provided I expect this service will be amazing already.

It's 3 years of protection. I'm hoping to get more protection later but 3 years worth should hold me over for like...3 years then I will need to buy more protection. I don't like being without protection. I am safe.

They quick to answers that quetions and help right a way

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

Excellent service and attentions by the employees who place my tv and installed in my hkme

Great cooktop user friendly luxury and easy to clean

We are so glad we had opted to take out the Geek Squad Protection plan as it has been invaluable in ensuring our warranty needs were met and exceeded.

Anything you buy you should get warranty. Now they have totaltech which is great. I’ve bought over 50 items and always get the warranty. Used twice so far once on fridge and once on washer machine. Saved me a few bucks.

All the features and ways to customize the interior to fit your needs! Dual ice makes etc. absolute dream! Looks high end with the black window on one of the doors.

I normally do not buy the extended warranty. Best Buy does not have the best reputation for honoring the terms. But, I can't buy an item as costly as combo oven/microwave wall unit and not buy the extended warranty. Fingers crossed.

I had to call out geek squad several times for a stove bought at best buy. The problem I had with stove was a defect in the product and not the fault of best buy but every agent I spoke with and every repair man that I had were friendly and knowledgeable. They worked fast each time to repair my stove.

Just great good space both freezer and fridge. My food lasts good amount fresh no freezer burn just great and good quality and color

Definitely recommended when you spend good money on modern appliances with so many features that can fail. I am a believer when a high end German appliance stopped working and Geek Squad took care of the repair completely. Since then I always get their protection when the product is over $1,000.

I should’ve just purchased the insurance directly through the manufacture of my product