Customer Ratings & Reviews

performed as promised, no delays and prompt attention to request for service.!!! Extremely courteous and articulate Geek Squad Representative !!

All the features and ways to customize the interior to fit your needs! Dual ice makes etc. absolute dream! Looks high end with the black window on one of the doors.

I had buyer's remorse for not getting part of our Appliance Suite covered by warranty. Went back to the store shortly after install and purchased the warranty for the Complete Appliance Suite. I think it's worth it and with the current shortage of appliances it is even more worthwhile.

The geek squad was fast, efficient, friendly and knowledgeable. Wonderful experience.

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

When we had a problem with an appliance, the first technition to arrive did not fix the problem. The second technition was so knowledgable and knew how to fix the problem instantly. I think Covid-19 is causing problems with enough staff to go around, but the problem was solved and we are well pleased.

The representative was very knowledgeable and showed us a wide variety of TV’s. Very professional.

The installation guys did their job and were pleasant. After they left we realized we had questions about the machine's operation. Never mind, since the soap dispenser has stopped working we will ask any remaining questions about the machine when the warranty person comes.

Range and microwave were both installed quickly and professionally.

5 year warranty began immediately instead of behinning after manufacturers warranty. Really only got 4 years

I highly recommend getting the warranty coverage with Geek Squad. Since you can access everything with an app, you don't have to worry about keeping a bunch of old papers

I have not used it yet but I think it is worth protecting your investment. Geek squad in my opinion, is something one has to invest in when you make a major investment. I don’t pray anything should happen to my washer but I think it’s worth being protected.

I love the fridge but had a problem with it. I received great service and got a full exchange! So glad I used Best Buy!

Nice protection for peace of mind. Good service package equivalent to AllState.

This was a 5year warranty purchase, not a repair. Based on previous Geek Squad experience, we give it 5 stars.

What can I say. Geek squad always is awesome. This is one of the best purchases that I have ever made

With the appliances now adays having so much technology I thought it was good to buy some added protection. Hope I never need to use them, but if I do I have the protection.

We had a Samsung microwave for 11 months and the surface started peeling NOT covered This microwave i# above our stove, kinda concerning that peelings could fall into food

Peace of mind should be everyone’s top priority. Geek Squad warranty are as good as they get.

Haven't had to use the warranty yet. But its a great piece of mind at a reasonable price.