Customer Ratings & Reviews

Have not needed the protection plan as of yet. I bought it because I prefer to be covered and not need than not covered and need it. It’s an insurance that help is available and affordable. Thank you.

Geek squad service up to this point has been okay. I hope it continues. they have been responsive to my phone calls.

I haven't used the service on the new dishwasher yet but have used Geek Squad in the past and have always been happy with the service.

Laptop runs well does as expected nothing more to really tell

Good price and good work. Thankfully haven’t had to use it.

Hope to never have to use the extended warranty ever.x

Getting the Geek Squad Protection offers peace of mind knowing that your product is covered for almost anything. The hope is you don't need to use it, but it nice to know its there if you have to! Its an insurance policy for your product and is reasonably priced.

Comforting to know I've got protection for the first five years of the life of my range.

Good refrigerator but, the ice always gets stuck in the door.

Dishwasher works well. But I don’t like the placement for the touch buttons in front. It is too easy to brunch against them and inadvertently turn off and on. Purchase geek squad service, which made sense given high use. Dishwashers today don’t seem to be as robust.

I'm lucky to be very handy in many fields, just not many areas I ever hire someone for help. I chose the Geek Squad option for the five year coverage because it was competitively price and Best Buy is a solid reliable retailer. I enjoy and do a lot of traveling and don't want to return home just to fix stuff if needed, so that's my pass.

I always purchase the geek squad. They are very reliable and easy accessible

Excellent warranty. Best buy has honored their warranty more then once for me.

Just great good space both freezer and fridge. My food lasts good amount fresh no freezer burn just great and good quality and color

Always always get the geek squad protection! I’ve used it before and was very satisfied!

They came and installed the dishwasher quickly and did a great job.

Good Price, Looks Great, I love having baked goods in Half the Time, Exellent air fryer/ convection oven, I love having 5 burners

We bought the extended warranty for this microwave and unfortunately had to use it. We are so glad we had it.

Had many options to go to, but best buy geeks service is better than the rest. Able to walk into store and ask any questions rather than being put on hold for hours

I ordered a new suite of Samsung appliances online at BestBuy.com and it couldn't have been easier. They arrived on time and the delivery guys were great. My old kitchen looks new again, thanks to Best Buy! Can't say "thank you" enough!