Customer Ratings & Reviews

Great service …………………………………………………………………………………………..

I have had a fridge, microwave, dishwasher installed so far. More appliances on the way. So excited!

I had buyer's remorse for not getting part of our Appliance Suite covered by warranty. Went back to the store shortly after install and purchased the warranty for the Complete Appliance Suite. I think it's worth it and with the current shortage of appliances it is even more worthwhile.

The installation guys did their job and were pleasant. After they left we realized we had questions about the machine's operation. Never mind, since the soap dispenser has stopped working we will ask any remaining questions about the machine when the warranty person comes.

After the great experience with Geek Squad installation, we decided to purchase the 5-year protection plan. The Geek Squad has the expertise to provide first-class warranty service for the Bosch dishwasher we purchased and had installed by Best Buy

Have used the squad in the past and they get done what needs to be done . So I insure myself by staying involved with them in the future .

I purchased my protection plan which includes all the purchases I’ve made at Best Buy, I enjoy the feeling I don’t have to worry about things breaking down.

With the appliances now adays having so much technology I thought it was good to buy some added protection. Hope I never need to use them, but if I do I have the protection.

Getting the Geek Squad Protection offers peace of mind knowing that your product is covered for almost anything. The hope is you don't need to use it, but it nice to know its there if you have to! Its an insurance policy for your product and is reasonably priced.

Bought the 5 year plan for the piece of mind. I enjoy not having to worry about new purchases that sometimes give issues after a few years.

The service protection is well worth the investment. They repair and replace when necessary. I just wish the turnaround time getting someone when needed was faster.

Great protection to have on expensive products. Peace of mind on protection

I bought this refrigerator for my garage and I fell in love with it so much the it end up putting it in the kitchen. Great Refrigerator ……..

Happy that I got this. Already paid for itself when the dishwasher's control board needed replacement in 2-year-old dishwashwer.

TV was in very good condition and very happy with. It would definitely recommend it to anybody.

Dishwasher works well. But I don’t like the placement for the touch buttons in front. It is too easy to brunch against them and inadvertently turn off and on. Purchase geek squad service, which made sense given high use. Dishwashers today don’t seem to be as robust.

I ordered a new suite of Samsung appliances online at BestBuy.com and it couldn't have been easier. They arrived on time and the delivery guys were great. My old kitchen looks new again, thanks to Best Buy! Can't say "thank you" enough!

When we had a problem with an appliance, the first technition to arrive did not fix the problem. The second technition was so knowledgable and knew how to fix the problem instantly. I think Covid-19 is causing problems with enough staff to go around, but the problem was solved and we are well pleased.

I am happy to have gig sod because I know that my appliances are under insurance. My mind is that is knowing that my appliances are under the geek squad.

The young men who delivered my stove went over everything with me and how to clean the surface and what to use.