Customer Ratings & Reviews

I was hesitant to get an extended warranty because of problems that I had with the warranty company that Best Buy previously used, but after the Geek Squad showed up for installation in 2 days and did a great job I called the store and added the warranty because the Geek Squad does the warranty work.

Can’t go wrong with a warranty like these! Awesome customer service also!

I have Been very happy with this range. I like the double oven feature, 5 burners with warmer top. Air fryer option comes in very handy. Heats quickly and looks great.

I haven’t had to use the extended warranty but it was reasonable and I have it just in case something should go wrong.

I had issues with rust on one of my appliances that was delivered and also with a installation pack for my washer that was not delivered. I got a replacement for my appliance, and a refund for the undelivered washing machine instal pack.

We are very happy !! We pay for what we have... my wife loves shopping so a good tip is to research more about the product and believe me i did it i was not disappointed

Always very helpful. Wouldnt buy anything without adding this coverage.

Got it to protect my investment, in case anything happens after the manufacture warranty.

I am happy to have gig sod because I know that my appliances are under insurance. My mind is that is knowing that my appliances are under the geek squad.

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

In my opinion every time you perched electronics stuff, buy insurance for it. Never knowing when you will need it.

Anytime I buy an out of the box product from Best Buy. I will always buy the geek squad extended warranty. Minimal cost.

Have used the squad in the past and they get done what needs to be done . So I insure myself by staying involved with them in the future .

Bought the 5 year plan for the piece of mind. I enjoy not having to worry about new purchases that sometimes give issues after a few years.

I bought this refrigerator for my garage and I fell in love with it so much the it end up putting it in the kitchen. Great Refrigerator ……..

Geek Squad had always worked well for me, until my purchase of a TV antenna they installed for me. I get better reception on my bedroom TV with an Antenna I bought at Walmart & installed myself, I can hardly get any reception with the antenna they installed & it cost me $199 for the antenna & $199 to have Geek Squad install it.

It’s expensive fir the extended warranty/gel squad service plan but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

Great coverage, with solid local service at a bargain price. Worth every cent given the cheap materials, electronic components and sensors included within modern appliances. Peace of mind has a price tag -- and it's the Geek Squad protection plan.

Geek squad mounted my TV and hooked up all my appliances. They were on time they were helpful they went over and above.

Never used them but just knowing that I'd something happens to the gift that i bought my mom i know it will be covered and they still cover appliances