Customer Ratings & Reviews

The extended warranty 5yr was the best purchase I made for my appliances! It has paid for itself at least 3x. Don't buy an appliance without it!

Hooked up my dishwasher in no time no I have peace of mind for the next 5 years

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

Haven’t had to use the warranty service yet, but I would think that Best Buy provides quality service.

Very reasonable price for the protection package. I usually don’t purchase extended warranties but this dishwasher has a lot of electronics.

Great service! Hooked up water to run the ice and filtered water. Thanks Best Buy team!

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer. They don’t really cover food replacement.

I would not buy an appliance without it, i have had them out, fixed items. Never cost a cent

refrigerator started to malfunction after a year and a half. Geek Squad arranged for a quick and professional response that got the refrigerator back in running operation without any additional cost to me.

In my opinion every time you perched electronics stuff, buy insurance for it. Never knowing when you will need it.

We haven’t had a need to use the geek squad for anything at this point, but every purchase that we make, we usually buy an additional warranty which includes any repairs.

I was amazed when I had to return an appliance. I went to Best Buy. The geek squad asked me some questions, I answered and the asked would I like the same appliance or a different one. Taking out the extended warranty was the smartest thing I did.

Very easy to use to read and to understand the guidelines.

Great addition to my TV. Great item highly recommend.

I’ve used the extended warranty several times on different items from Best Buy. They are awesome.

Haven't used the service yet and hope I don't need to but it's good to know it's there if I need it.

Hoping that I don't have to use the service for our fridge but if we do hoping we have great service with the Geek Squad.

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

It’s ok if you don’t want to use a pan larger than 6”. The burners don’t heat evenly. It was a massive mistake buying this. It looks beautiful (although the exhaust leaves stains on the wall) but functionally it’s terrrible. Glad I got a warranty it’s been used for maybe 9 months and the oven is broken already.