Customer Ratings & Reviews

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

the dishwasher was not installed by the delivery team they said I needed a air gap in my counter top I said I would not cut into my quartz top but had a under counter gap and they left me hanging and would not install 3 stars because they got it in my house

The warranty is a great idea it saved me summerell hunderd dollars when I had a problem and they could not fix it so they gave me a voucher for the amount I paid for the original product

These guys arrive when they say they will, they let you know when they're coming, they do their jobs quickly and professionally, and they clean up everything before they leave. Heck, they even wear shoe covers if it's raining outside. I can't say enough good things about The Geek Squad.

Our last microwave didn't last three years (different brand), so we aren't going to take our chances on this one. The 3-year Geek Squad service warranty is a deal. It gets fixed or replaced if anything goes wrong.

It's hard to review a warranty on brand new appliances but I do feel the extra protection is well worth the price, although I hope I won't have to use it. If I do, I feel more at ease because the terms of the warranty are very good for an extended time beyond the manufacturer's guarantees. Peace of mind is worth it!

Happy that I got this. Already paid for itself when the dishwasher's control board needed replacement in 2-year-old dishwashwer.

best buy waranty is very reasonably priced. will know service if i ever use it

We haven’t had a need to use the geek squad for anything at this point, but every purchase that we make, we usually buy an additional warranty which includes any repairs.

This is the must have for major appliance and have the warranty that works for 5 years. Comparing the rate from other online firms, the cost from Best Buy was very competitive.

I am so glad to know my product is covered by Geek Squad warranty . It is so worth the peace of mind knowing I am covered for a long time past the manufacture's warranty !

The Geek Squad gentleman were polite, cordial and efficient. They made sure the the installation was very secure and level. They took time to clean it and to demonstrate the buttons to me. I would use these gentleman again with no hesitation!

The squad installed my dishwasher quickly and properly and were friendly.

Geek Squad customer service has been great compared to the typical Best Buy customer service call centers.

I absolutely love how convenient it is to corgi squad and have a team member come out and take a look at your product and determine if it’s eligible for an exchange or if they can fix it very satisfied with the service

The delivery guys got this into my house without removing any doors. The ice maker is not very fast but works great. We really like the storage space in both the fridge and freezer.

Always very helpful. Wouldnt buy anything without this protection.

Protecting my purchase. Might not need it, but prefer to have the protection in case anything happens.

Appliances always seem to breakdown after some extended time of use. I bought this to ensure that my dishwasher had a repair option just in case it broke after the manufacturer warranty. I recommend geek squad for all new appliances.