Customer Ratings & Reviews

AWESOME PEOPLE did job well and very professional. Very knowledgeable. Clean install. Kudos!!

Geek Squad protection is well worth the expenses. Have used it in the past with great success. Had to have the hood replaced crew was clean, quick, and polite.

The prices to purchase weren't bad! Pretty cheap!!

I got this with the dishwasher I purchased. I havent had to use it and hopefully Iwont.

I feel very confident with the 5-year protection plan that my product is solid for at least the five years with no out of pocket costs to me. This assures me Best Buy stands behind their products to the consumer. Thank you

Im glad i bought a warranty. Cause if anything goes wring with my dishwasher i have the geek squad to call.

Fantastic service and easy to order when there is an issue with my products.

the dishwasher was not installed by the delivery team they said I needed a air gap in my counter top I said I would not cut into my quartz top but had a under counter gap and they left me hanging and would not install 3 stars because they got it in my house

Geek squad plan is worth the investment. If ever needed it would pay for itself with piece of mind

Geek squad plan is worth the investment. If ever needed it would pay for itself with piece of mind

Wouldn't be without this warranty. Saved me money in the long run, would have had to buy or repair 2 yr old microwave panel and would have been very expensive. Was installed quickly. once issue was settled that item was too expensive to repair.

It's hard to review a warranty on brand new appliances but I do feel the extra protection is well worth the price, although I hope I won't have to use it. If I do, I feel more at ease because the terms of the warranty are very good for an extended time beyond the manufacturer's guarantees. Peace of mind is worth it!

added to my new dishwasher in case of problems hoping i never have to use them

Geek Squad had always worked well for me, until my purchase of a TV antenna they installed for me. I get better reception on my bedroom TV with an Antenna I bought at Walmart & installed myself, I can hardly get any reception with the antenna they installed & it cost me $199 for the antenna & $199 to have Geek Squad install it.

The repairs are performed by a third party and their communication is horrible. My bosch dishwasher stopped working at 17 months, the repairman said it was beyond economical repair and they would replace it. It took one month and over 10 calls getting passed from representative to representative to finally schedule the replacement. I had purchased a 5 year protection plan, they now said after the unit is replaced the protection plan is void and I need to purchase a new plan. They decided it was cheaper to replace rather than fix it, now my 5 year protection plan is voided after only 17 months. SCAM!

I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

I haven’t had to use it yet but love the affordability.

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

Very helpful. I highly recommended for specially for Samsung appliance user.