Customer Ratings & Reviews

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Great service …………………………………………………………………………………………..

Thank god i purchased this extended warranty as we have needed it 3 or 4 times in the almost 5 years we have owned the appliance. Stay away from Samsung.

Havent had to use it. Hope I dont. The price was reasonable. I do like it covers parts and service. Really this review is for potential gift card.

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!

The refrigerator is the perfect size for our home. The internal water dispenser is a dream come true. My only complaint is that the thermostat does not always light up properly. If I wasn't having this issue I would have given it a 5.

They were very fast in coming when I had trouble with my dishwasher. They also helped me get a new one when we could not get parts.

I always say this but you must get a plan on big ticket item. Best Buy has always repaired or replaced my items when I flash the plan. Try to buy your item on sale and use the sale money you saved to get the plan.

This is a pretty good refrigerator. The water leaks a little bit out of the freezer daily there’s no work around for what you have to put it on underneath the drip and the refrigerator is a bit small.

You should have this, no matter what mine said you have you never know when you need it. Must have.

This appliance is for a rental property We always make it a habit to purchase extended protection for all appliances in rental properties, as it makes life easier for us and for our tenants too.

With the way modern appliance could have anything go wrong due to packing so much “convenience” in technology, we figured might as well get extended coverage for such an expensive dishwasher.

The cost / benefits rate is excellent, this is why I select Geek Squad with this type of product.

Love the protection afforded with Geek squad appliance protection. I've had to use in the past when the Manufacturer's warranty didn't cover something after the first year. I'll never regret the purchase.

Good value for the money, hope we never need to use it.

Waiting to see how good the warranty is with Best Buy. Just purchased so have not had to use.

I purchased the Geek Squad Protection with the confidence knowing if I have the problems with my new built in microwave oven it will be covered past the 1 year warranty. Given how much we use it, it definitely will give us peace of mind.

So far I’ve not needed the extended warranty but it was reasonably priced and provides peace of mind should I need it. The pricing was actually better than the extended warranty offered by the manufacturer.

Best Buy has always stood behind their extended warranties and we have had iPhones, TV's, Tablets and more fixed or replaced with their warranties, so we got the 5 year plan and I'm sure we will get our money's worth in 5 years.