Customer Ratings & Reviews

Love that my appliance is covered for 5 years. Needed to use it the 1st year. Microwave was still covered under the manufacturer warranty, however, the Geek Squad comes out to make the evaluation. They do all the paperwork which makes things so much more simple.

Our apartment came with a GE refrigerator. Having the LG model is the equivalent of taking off a tight shoe and learning how a good appliance functions - head over heels of the GE.

One of the noisiest refrigerators we have ever owned. We bought it used, and it was a good price. It was reconditioned for resell, not reconditioned well enough. We want to buy a gas stove in the future, but we are unsure if the quality will be there.

I have had a good experience with Best Buys customer services. I've bought many products from Best Buy.

Geeks are AWESOME at the job they do. So far, the Geeks who have helped me are : Covid - 19 safe and appropriate, friendly, proficient, knowledgeable, easy to understand and very efficient.

Good to know you have support from Geek Squad for 5 years

Geek Squad is good to have Incase something goes wrong with one of your appliances. They will send someone out to repair it. I would recommend buying this as an extra backup.

Excellent for buying it. Good and fast service. A little overpriced

I trust Geek Squad and it is worth the money to protect your investment. Prompt service has been my experience with this type warranty and it's a must to secure your products

In this day and age when appliances break easily, you must get the warranty! They are more affordable than ever and hassle free. We have had to use them several times over the past few years . It would be foolish not to get , because nothing lasts like it used to.

You will be assisted with great customer service. You will be guided with useful info that you needed.

From what I read Geek squad offer great service and knowledgeable about the new tech.

Always good to have in case of issues in the future. Better to be safe than sorry.

The Geek Squad agents are awesome and attentive. They are very knowledgeable in each department

Good to have cause any thing can go wrong at any time! So for the next 5 years don’t have any thing to worry about!

Whenever I buy my appliances at Best Buy, I buy the insurance because that way I save money and time when my appliances break down so I don't worry about who is going to fix it for me or look to fix things for me.

Added protection incase you ever need it. Last range (Whirlpool) we had the control board went out 2 months after the on year warranty went out and they wanted over $500.00 to replace it!

It’s expensive but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

Geek squad always comes threw I love their customer service and the fact that they get to the bottom of the issue never has any problems with this service. And if they can’t fix it they replace it.

5 year protection plan is far less than regular larger chains I have used warranty plans in past outside of the manufacturer warranty Geek Squad is fast to respond never had a problem