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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3667 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,667 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read many articles warning people to not buy extended warranties. After buying Geek Squad and having several issues, I totally disagree with the articles. The Geek Squad protection on several appliances has paid for itself several times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have item.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was wonderful and interested in listening to the customer. I was given several options to choose from when the problem was identified. No ifs, and, and certainly no buts when service was delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice. Brought dishwasher in and placed exactly where i wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tina. Thanks for your positive comments and feedback. We really appreciate it. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad as they are on time & provide great service, in fact their additional insight or recommendations during the install has helped us keep the appliances running longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and made sure we knew how to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a pre-inspection and told us what we needed to do before the final install. Install went very well and they took the old cooktop away. Easy Breezy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a protectin plan on my appliances. It saves a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prices to purchase weren't bad! Pretty cheap!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Race dog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great and always helpful. I would not be able to fix my computer without them so way better deal than taking your computer to some repair shop all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Add Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuando compro enseres de alto costo es recomendable aquirir el servicio de geek squad, ya que te garantizan un excelente servicio y atención hacia el producto adquirido.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome !excellant! You will be very happy you purchased Geek Squad! No worries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend you get the extended service on any appliances. They are great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this Geek protection for about a year and a half and used it just once so far.They sent someone out to check it out in a reasonable time and was a quick fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Learnt it the hard way. Any major purchase requires Geek Squad Protection just in case. Things happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase you can get is the Geek Squad. They will assist you with any issues and willing to solve any problems. Great purchase to have for all home and computer items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope not to use it, but glad to get it knowing that it covers my expensive dishwasher for just about any claim!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but love the affordability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this computer. Sleek without the tower. Its built in. Love

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Covered for 5 years

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The service plan is a must keeps my product covered for 5 years

    I would recommend this to a friend