Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3667 reviews
(3,667 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Better to buy and not need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forgot i bought this protection for my stove. Well i haven't had the need to use this yet. Fingers crossed i never need to
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is great. We have always purchased geek squad protection for all electronics whether we use it or not. Doesn't make sense not to with the cost of everything going up.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Please cancel this order.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to cancel this order since the first delivery date, via the website, my account and I have requested a call back. HELP!!!!!! What do I have to do to get this order canceled??????
I would recommend this to a friendRated 4 out of 5 stars
Request for geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As long as geek squad does the installation it is worth it. Some of my products were installed by Best Buy’s third party installers and needs improvement. Geek squad mounted the tv and did a good job.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly reccomend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would highly recommend purchasing this, dishwashers go bad often and if you don't want to deal with the hassle of buying a new one or anything just buy this. 5 years is a long time
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good add on value for range purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the add on geek squad for range and microware, I like the no questions asked warranty offered by Best Buy, much better solution than fighting with manufacturer over warranty exceptions, etc
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warranty coverage. If anything goes wrong with the product, the warranty basically has it covered.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 3-year service warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I never have to use it but very reasonably priced for peace of mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Customer Service Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.happy with the way Best Buy squad took care of it all. Ivieliz at the Best Buy location in Alto Rey has been AMAZING from beginning to end.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Product Choice = No Service Calls (yet?)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad for either over the phone or chat product support. I haven't had to have a service call yet. So, that means I made a good product choice, eh?
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad is the best!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added warranty against unexpected repairs is always a good idea. I always buy this protection when purchasing from Best Buy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use it yet but I think it will be worth it. Best Buy has been very good to me.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Decent Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as silent as quoted.I expected it to be little more quite
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Geek squad service for our dishwasher, so far we have not had to use it, however we feel great knowing we have this in our back pocket should we have to use it in the future.
I would recommend this to a friendRated 5 out of 5 stars
Purchase Plans are Worthwhile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plans are worthwhile; especially appliances that have computer components. Was seen as valuable when selling our home and transfer the plan to the new owners.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good insurance for your purchases!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Parts problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I got the protection plan. Within the first year I had a parts problem. I got a new range out of it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wouldn't by anything without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the warranties anything breaks down they'll be there to fix it I love Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and professional. We had 4 appliances installed in a little over an hour.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchase of new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great purchase. I got stuck on a 3-year plan. Best Buy helped me with my new purchase as much as they could. I highly recommend a 5-year plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


