Customer Ratings & Reviews

we havent had to use this warranty but are confident we would be taken care of like we have been in the past

installed &tested to my satisfaction & everyone who sees & uses it are amazed at the way it looks & operates. The installation was fast & they removed all of the packing materials.

Love having the piece of mind that this brings! Always a great investment to have!

Delivery was smooth process. I would recommend. Fast and easy

I had never had a issues with this protection, best buy for the money.

I am doing this review for a chance to win $400 dollars. But in all honesty it is a great product.

I get the protection plan almost always on all my appliances. will always buy protection plan from best buy. geek squad has always been there to help me.

I choose geek squad coverage because they have their own team of technicians. I had a small issue with the refrigerator I purchased at Best Buy and called geek squad. The issue was handled quickly and correctly. Much better than relying on LG.

They are very helpful in getting everything set up. I would recommend them to anyone who needs help with their new equipment

The persons who deliver my fridge were professional and Meade an extra effort to explain the connection procedures

Everything was perfect! Great TV! Can’t complain about a thing!

I did not bet installation service with this purchase but in the past they have been great

Haven't used it yet. Hope its okay. We do have an issue but don't have time to call them.

I received a confirmation email with all of my details shortly after delivery, seems to include what I had expected. Not yet needed, unable to comment on the actual process at this time.

I purchased this since my existing model - Kenmore Elite - died in about 3 years and repair was too expensive. Can't tell if the 5 year warrantee will work until the microwave's warranty expires.

We purchased the protection plan as a safety net. Hopefully we don't need it but, it's nice knowing it's there if we do. It'd be nice to be able to get at least a partial refund if we don't have to use it at all.

Has been doing what’s it supposed to so far. Happy with my selection

Geek squad protection seems to be a solid investment compared to just a general manufacturer warranty

In just one phone call, they fixed my concern without any hassles. When they found out that my tv is beyond repair, they replaced it with a better one in a matter or 2 days. I would always and will patronize the geek squad services.

Plan is for 5 years on all appliances--price was amazing. Based on my past experience with Samsung I most likely will not need to use this protection plan, If I do need to use the plan, I'm confident I'll be totally satisfied with their service