Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 3599 reviews
(3,599 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Super fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the install process! It was super simple and quick and easy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Soso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is cool but if you don’t have a serial number handy they won’t receive your phone call
I would recommend this to a friendRated 3 out of 5 stars
Not what I hoped for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as my stove only has a one year warranty. I'm disappointed that this isn't an additional warranty. Basically I'm paying for the first year of this and will never use it. If something goes wrong in the first year, the manufacturers warranty will cover it. So this is actually a 2 year additional warranty......I would have preferred if it didn't overlap the original warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an important add on to insure that the product(dishwasher) will perform as it should and IMO is well worth it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Add Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have with appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying an appliance. Get the protection. I had my fridge fixed several times and my stove replaced twice.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very impressed with the geek squad coverage and have had to use it several times with previous purchases. I love the customer service behind this coverage as well!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best in the Business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely buy protection plans from other stores, but I don't hesitate to purchase it from Best Buy. They have the best prices and the coverage is excellent. If you ever need to use it, it is very easy to process a claim and the service is performed quickly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have never had to use the protection but people who have are well satisfied - cost for 5 yrs reasonable fit peace of mind
I would recommend this to a friendRated 5 out of 5 stars
Easy add on
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth and easy, professional and timely. Couldntbof done it by myself.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Tina. Thanks for your positive comments and feedback. We really appreciate it. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Parts problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I got the protection plan. Within the first year I had a parts problem. I got a new range out of it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have item.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was wonderful and interested in listening to the customer. I was given several options to choose from when the problem was identified. No ifs, and, and certainly no buts when service was delivered.
I would recommend this to a friendRated 4 out of 5 stars
A little pricey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got the extended plan because the last dishwasher did not last, was expensive and got a big run around trying to get it looked at. It was a different brand than this one.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you very much for sharing your thoughts with us. Our Geek Squad Protection was designed to help out customers with their recent tech purchase, so it disappoints us to hear that you had some troubles recently. We’re glad to hear that in the end we were able to provide a resolution for you. If you have any questions or concerns, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Worth Every Penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the Geek Squad provides great service, we always add the extra protection on
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase the extended warranty for my major appliances no matter what especially we live in smaller cities where manufacture warranty doesn't provide that much protection.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is great to have and the people are awesome at besybuy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and customer service. Always there when needed.
I would recommend this to a friendRated 5 out of 5 stars
always buy best buys warranty on things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we havent had to use this warranty but are confident we would be taken care of like we have been in the past
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You really can’t be without a service plan when you buy big products or appliances
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend


