Customer Ratings & Reviews

Since the Geek Squad provides great service, we always add the extra protection on

We love the install process! It was super simple and quick and easy.

You would be foolish not to get the Best Buy warranty. You can never predict the reliability of the unit and getting the warranty gives you peace of mind.

I got the protection plan for our microwave. Have used it once since then. The issue was resolved very efficiently and in a timely manner. Really happy that I got the extended warranty.

I got the protection plan for our microwave. Have used it once since then. The issue was resolved very efficiently and in a timely manner. Really happy that I got the extended warranty.

I have not had the opportunity to use the geek squad for my stove but I used the geek squad before on another item. I feel confident that I would be taken care of.

I ALWAYS PROTECT MY MAJOR PURCHASES, i HAVE NOT HAD AN OPPORTUNITY TO USE THE PROTECTION YET

I choose geek squad coverage because they have their own team of technicians. I had a small issue with the refrigerator I purchased at Best Buy and called geek squad. The issue was handled quickly and correctly. Much better than relying on LG.

Smooth and easy, professional and timely. Couldntbof done it by myself.

No need to call yet, but I am very happy with the product as I received it. Having the warranty helps me stay on budget without any unexpected expenses for an essential appliance!

I received a confirmation email with all of my details shortly after delivery, seems to include what I had expected. Not yet needed, unable to comment on the actual process at this time.

worth every penny, there is a peace of mind that comes with knowing you are solid for 5 years

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim

In just one phone call, they fixed my concern without any hassles. When they found out that my tv is beyond repair, they replaced it with a better one in a matter or 2 days. I would always and will patronize the geek squad services.

Best to buy it than to be sorry. I did not use it so far. The product works well

Plan is for 5 years on all appliances--price was amazing. Based on my past experience with Samsung I most likely will not need to use this protection plan, If I do need to use the plan, I'm confident I'll be totally satisfied with their service

This product does what it's designed for. If we ever have an issue they are there for you

I purchased this since my existing model - Kenmore Elite - died in about 3 years and repair was too expensive. Can't tell if the 5 year warrantee will work until the microwave's warranty expires.

I never buy a major appliance without the extended warranty. My last dishwasher had over 6 service calls. Hopefully geek squad is as good as the one I had with NFM.

You really can’t be without a service plan when you buy big products or appliances