Customer Ratings & Reviews

We purchased the protection plan as a safety net. Hopefully we don't need it but, it's nice knowing it's there if we do. It'd be nice to be able to get at least a partial refund if we don't have to use it at all.

Fast and easy transaction. Great communication. Thank you

It’s always good and important to have a protection plan on certain big purchases. Best Buy geek squad is a great buy and investment for your products future.

Plan is for 5 years on all appliances--price was amazing. Based on my past experience with Samsung I most likely will not need to use this protection plan, If I do need to use the plan, I'm confident I'll be totally satisfied with their service

Very cool refrigerator. it even survived a fall down half a flight of stairs. it does not maintain enough ice in the bucket. Besides that issue we really like all the other gadgets.

It's always worth getting the Geek Squad protection so easy no hassles worth every pennyIt's always worth getting the Geek Squad protection so easy no hassles worth every penny

They made certain we were happy with our product. They noticed the dent on the second dishwasher and promptly took it back so we could get another. They were very friendly and courteous as well.

We had an issue already with the microwave door peeling. We are glad to have the coverage as they replaced the door at no additional charge.

absolutely would recommend buying the Geek Squad extra protection warranty with any item that is purchased at Best Buy never know when you will need it things do happen.

Haven’t had much interaction with geek squad but what limited interactions I’ve had are great

A must need protection to protect expensive large appliance for 5 years. Affordable cost for great protection and ease of mind in case of costly and unforseen repairs.

The delivery crew delivered our range and installed it in a timely manner

Love this dishwasher we use it alot and it works great. Its also very quiet♡

i would recommend getting protection for i learned well that when i purchased a dlp tv years ago that the coverage often enough pays for itself when you really need it, as they replaced the bulb and it was like i had a brand new tv

So glad I have this protection and have used it several times last year that when the renewal came up I had no problem renewing it, for I know it is well worth every penny

Geek squad warranty is good to have I always buy it

New home and purchasing the Geeksquad protection was a must on all our appliances. The service is great and never had an issue with them. Would recommend geek squad to everyone

It's a great satisfaction to have a warranty plan for any appliance.

I always buy extended warranty as a precaution. I haven't used, so I can't rate it.

Seemed like a good deal for the money. Haven't had to use it yet but glad it's there just in case. Have used them for my computer and was very helpful