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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,599 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use my warranty but I love what the plans comes with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan is a great deal and it works when you have a problem with your washer dryer or dishwasher I recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I bought a protection plan because my refrigerator light would not come on after I had purchased an open-box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad protection on all of my purchases that are expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is always a question of whether to purchase or not. We have started adding the warranty and have use it more than once on our appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome warranty for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for the money spent, a good deal.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Samsung Refregirator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, Thank you for outstanding service! Was delivered and installed without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad for geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always purchase geek squad with all of our appliances and they are very good with fixing. You can also add on other things that they can cover with the 5 yr protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for all our appliances we purchased from Best Buy. Already had to use the warranty one time and was very easy to use. Geek Squad had me fixed in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good security blanket to have, just in case you need it. I highly recommend this option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome there if i need it picked up a microwave for my aunt and she lives about 2 hours away so i wanted to make sure she's protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have this. I took it home and installed the product myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I keep purchasing these, except that they provide peace of mind. I have only used a warrant once in 20 years, but when I did, they replaced the item immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection on Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely purchased the 5 year standard geek squad protection for the new microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I feel like these services are a rip off, but the last few appliances that I bought have failed within 2-3 years and I was glad that I had this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. I called for a home reoair they were here in a couple days. Fixed my issue and gave me tips on how to care for my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for large purchases. Always get more coverage than the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great! Geek squad solved my problem and I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service. Went above and beyond to help. Very fast and careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my 5 year warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so comforted knowing that I have the 5 year warranty on my new refrigerator. The Geek Squad is amazing.

    I would recommend this to a friend