Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,626 reviews
  • Rated 5 out of 5 stars

    The best!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the Geek Squad men and women! They are amazing! I have had Geek Squad protection for years... they have taken care of all my computer and phone problems! They are always friendly and reassuring... and help keep me calm and educated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent had to use this yet as the product is only one month old and we have not had any issues. I will review in the future if the geek squad is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection a must with Quality today

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection a must with Quality of today's major appliances. Geek Squad protection is the main reason I purchase from Best Buy. Other stores may have better selection, sales knowledge and service oriented management... but they don't have the Geek Squad advantage. I had my first Square Deal experience this year and was left out in the cold! Square Deal was no better than credit card coverage or worse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drops ice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator but, the ice always gets stuck in the door.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best dishwasher machine

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good machine it works great and the best part is that it is protected with the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my smart refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was fast, efficient, friendly and knowledgeable. Wonderful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for today's sensitive digital electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection for peace of mind. Good service package equivalent to AllState.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a plus is a dept you can count on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the reasons i like to purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t need it, but glad I have it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need it, but it’s better to err on the side of caution! Better to have it & not need it, than need it and not have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had to use this service once, but it was invaluable. The guy who installed my dishwasher screwed it up and didn't level it, so the dishwasher stopped functioning after about 3 months. Geek Squad came out and had it fixed in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent geeksquad staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good . very reasonable price it was a good buy good price. delivery was good . i always suggest buying the best buy service plan there geeksquad staff is the best .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Works Well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS REFRIGERATOR WORKS WELL. I love the freezer when you easily lift the handle it breaks the seal and easy to open. Plenty of space for food and easy to configure from the large items to the small ones. I love the freezer space too, lots of room. The water dispenser doesn't take much space from the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this is a must have I buy the 5 year way on everything I can from Best Buy has definitely paid for its self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher intall.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed the dishwasher quickly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection. The piece of mind that costs pennies a day is so worth it!! And I have been on the Claims end of the process, and it is is very easy and hassle-free to just present the non-working items and receive a new product!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to have with each purchase. Good value. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually pays off eventually on something

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad program has always paid off. I buy it on most expensive stuff and when averaging it our use on a few items justifies buying it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very knowledgeable and showed us a wide variety of TV’s. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad. They are very reliable and easy accessible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - The real Geniuses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I hope to never use the 5-Year Geek Squad service; however, its nice to know that I can sleep again knowing that if my dishwasher ever takes a turn for the worse, I have a team of Geeks that can almost magically fix my appliance. Sleep well again, sweet prince.

    I would recommend this to a friend