Customer Ratings & Reviews

Great benefits! I bought a dishwasher and the cost of the Geek Squad Plan was significantly less than what it would have cost just for delivery and installation, and it applies to all appliance purchases during the year. Great deal and benefits.

This is a no brainer when purchasing anything electronic. Good value and saves you the worry.

What can I say? We have had no problems with this appliance and therefore, no need for repair. It is difficult to rate something that we have yet to use, and hope to never have to use it. But it makes you feel better knowing that it is there, when and if you need it.

I have ease of mind knowing that i have 3 years, if something happened to my oven, of protection.

Have taken several computers in under this service agreement and have been very pleased with the turn around time by Best Buy and the results of their work under this service contract. They have been very helpful and very friendly when I talk with them about the issues concerned each time. I would reccomend this service to others.

The Geek Squad has been a valuable resource for many years. Easy to talk to and never any issues, thanks!

Protection Plan is one of the best in the business. Was easily able to replace a cooktop that arrived damaged. Also an ice maker in my fridge broke down and they came and fixed it right away. No hassle, and no run around.

Have not needed the protection plan as of yet. I bought it because I prefer to be covered and not need than not covered and need it. It’s an insurance that help is available and affordable. Thank you.

They were very helpful installing our new TV and setting up our new computer. But when we called for help with a computer question, we were told their computer went down and would call us back. No one called back.

Great cooktop user friendly luxury and easy to clean

Havent had to use the Geek Squad Service agreement I purchased thankfully, but thankful for peace of mind.

Got it to protect my investment, in case anything happens after the manufacture warranty.

Beat buy by far has THE BEST protection plans for their products. It saved me from having to buy a new TV and I was even able to get a more up to date model if the one I originally purchased wasn’t available. I highly recommend the Geek Squad protection on more expensive products!!!

They quick to answers that quetions and help right a way

Had many options to go to, but best buy geeks service is better than the rest. Able to walk into store and ask any questions rather than being put on hold for hours

I highly recommend getting the warranty coverage with Geek Squad. Since you can access everything with an app, you don't have to worry about keeping a bunch of old papers

Always very helpful. Wouldnt buy anything without this protection.

very professional and friendly. installed appliances and gave demo. Answered all questions and gave advice on maintenance and running appliances

When purchasing a refrigerator or dishwasher, we always get a

Excellent. Makes it easy to repair or replace consumer electronics and especially appliances if they breakdown within 5 years.