Customer Ratings & Reviews

The tech was very knowlegable, and we hope he will be able to fix the problem

We are very happy !! We pay for what we have... my wife loves shopping so a good tip is to research more about the product and believe me i did it i was not disappointed

Had to use the service once so far and it was easy.

I don't buy any appliances from Best Buy without the 5 year protection. They provide great coverage. I've had full refunds or appliances replaced after several years when they can no longer be fixed.

I love geek squad service. It is worth it espevially for computers and laptops. I just wish there was a way of getting around standing in line for sooooo long.

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer. They don’t really cover food replacement.

TV was in very good condition and very happy with. It would definitely recommend it to anybody.

I was amazed when I had to return an appliance. I went to Best Buy. The geek squad asked me some questions, I answered and the asked would I like the same appliance or a different one. Taking out the extended warranty was the smartest thing I did.

I have Been very happy with this range. I like the double oven feature, 5 burners with warmer top. Air fryer option comes in very handy. Heats quickly and looks great.

The young men who delivered my stove went over everything with me and how to clean the surface and what to use.

refrigerator started to malfunction after a year and a half. Geek Squad arranged for a quick and professional response that got the refrigerator back in running operation without any additional cost to me.

Great protection to have on expensive products. Peace of mind on protection

Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

Great service …………………………………………………………………………………………..

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

I am normally a person that prefers sears warranties when it comes to my appliances because of their attention to detail. But this warranty was 1/3 the price and added to the terrific price of the product I could not pass it up. I have used geek squad on my electronic devices and was happy so I have to wait to see the progress on these items if needed

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

In my opinion every time you perched electronics stuff, buy insurance for it. Never knowing when you will need it.