Customer Ratings & Reviews

The agents were quickly able to resolve my issues without an extensive or long process.

Helped with a problem with the installation which I wish I hadn't had a problem with. Arranged for GE to come to correct a problem which appeared to be a problem with the installation not the product. Customer service was good and friendly by Geek Squad person on the phone.

The delivery guys got this into my house without removing any doors. The ice maker is not very fast but works great. We really like the storage space in both the fridge and freezer.

I was hesitant to get an extended warranty because of problems that I had with the warranty company that Best Buy previously used, but after the Geek Squad showed up for installation in 2 days and did a great job I called the store and added the warranty because the Geek Squad does the warranty work.

Always important for a warranty on an appliance. It’s reliable when needed.

Hoping that I don't have to use the service for our fridge but if we do hoping we have great service with the Geek Squad.

Our last microwave didn't last three years (different brand), so we aren't going to take our chances on this one. The 3-year Geek Squad service warranty is a deal. It gets fixed or replaced if anything goes wrong.

I would not buy an appliance without it, i have had them out, fixed items. Never cost a cent

Even if you never use it I think it is well worth the peace of mind to have it. With appliances having so many electronics that they are expensive to fix and this takes the worry away

Even though this microwave came with a 2 year warranty it was worth adding additional warranties to the way all products are built these days.

Great service! Hooked up water to run the ice and filtered water. Thanks Best Buy team!

Hooked up my dishwasher in no time no I have peace of mind for the next 5 years

Haven't used the service yet and hope I don't need to but it's good to know it's there if I need it.

I’ve used the extended warranty several times on different items from Best Buy. They are awesome.

Even though this microwave came with a two year warranty, It was worth adding an extended warranty due to the way all these products arebuild

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

Added protection for a recent purchase for peace of mind

Had this for 3 yrs now and we never had a single problem with it. I dont usually use the tablet screen but the kids loves playing with it. We play music and use it for Ring. Great stuff.

The warranty is a great idea it saved me summerell hunderd dollars when I had a problem and they could not fix it so they gave me a voucher for the amount I paid for the original product