Customer Ratings & Reviews

I love the ice maker because it gives you crushed ice like Sonic does. You have a lot of fridge space and freezer space

Geek squad is always very helpful and something goes wrong with my purchase

A neccessity with todays appliances. They are so technical that if any problems with it cost more than the plan to have walk into the house. I wish you could renew plan when time was up

Always good to have in case of issues in the future. Better to be safe than sorry.

The agents mounted and got it set to go before they left, great job!

Very professional and friendly.Explained everything really well

From what I read Geek squad offer great service and knowledgeable about the new tech.

Not as silent as quoted.I expected it to be little more quite

I bought a microwave that broke after 18 months and had to submit a claim. Submitting the claim was not best, but everything afterwards was and BestBuy stood behind everything. I continue to purchase these from BestBuy.

I bought a microwave that broke after 18 months and had to submit a claim. Submitting the claim was not best, but everything afterwards was and BestBuy stood behind everything. I continue to purchase these from BestBuy.

Was able to get rid of my inferior whirlpool range .. Unrepairable and get my beautiful Samsung range

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

Got 5 year protection cause I know the oven heat will create problems with the digital control panel at some point.

This is a must have. Peace of mind knowing that if anything happens you’ll be covered is worth the investment.

I purchased this protection plan for my stove and haven't had to use it yet thank God but I got it anyway because I have used the geek Squad protection plan on other appliances in the past and they are simply amazing thanks

Hopefully I won't need to use the warranty but if I do, I hope they will provide a great service. Since we will use the dishwasher almost everyday, buying the 5 yr warranty is a must. It provides a peace of mind that if it ever needs a repair or replacement, we can just call the Geek Squad to take care of it.

Awesome !excellant! You will be very happy you purchased Geek Squad! No worries!

I was supposed to get an exchange for my microwave but the lack of communication was horrible. I was told completely different things after they attempted to deliver my microwave and was informed they would not take down my old non working microwave and would have to pay them to install my new one because they could not fix it and I paid for the 5 year warranty on it.

They delivered by stove but due to an electrical issue they did not get to install it. Told them my electrician could handle it when he came back to complete his electrical work, He came back, hooked it up, and it works great.