Customer Ratings & Reviews

Extended coverage for my new Maytag Dishwasher. I hope to never need it, but if I do I have the piece of mind that it will cost me less to repair or replace in the first 3 years of ownership.

I hope never need to use it for my recent purchase (VR goggles), but My experience with BB additional protection plan saved me near 3k when my TV went belly up. So if I invest good money I always get the protection plan.

Love having the peace of mind that if any problems with purchase occur it will be taken care of

I hope i never need to use it but glad i have it to cover it.

Stove was mounted professionally. They cleaned up afterwards.

The Geek Squad has kept our home computer functional. No matter what the difficulty is, they stick with me to get it resolved. Just today they helped me solve a problem we are experiencing with our TV and Roku. Who would have thought? We will renew for another year of service.

Installed dishwasher and refrigerator and we purchased the extended for the small extra. This plan van be used on more than what you bought who couldnt use that kinda "coverage"...

Bought in case needed, so far haven’t needed to use it.

Bought in case needed, so far haven’t needed to use it.

Totally recommend getting the 5 yr warranty on all your major appliances! I went without on one of my earlier appliance purchases and went through an ordeal to get it fixed!!

Loving the new fridge, very spacious and a sleek look that matches my kitchen

I had never had a issues with this protection, best buy for the money.

The service response is spotty. Trying for days to get someone to check out a faulty fan on my new microwave. It seems the only definite thing is that it gets your foot in the door for service.

Will not purchase anything big without Geek Squad protection plans. Simply put, well worth the money invested. Have had to use it a couple times, no questions asked - item was replaced.

I saved 20% on all of the other warrantees that I purchased for my kitchen appliances plus saved another$60 on other services- so it’s almost paid for itself already. I just got it so it’s too early to review the services.

I had to get this. My last appliance from best buy broke right after the manufacturer warantee expired so I had to buy a new one. This will hopefully protect me longer.

Good long term protection for expensive in wall combo Microwave and Oven unit. One call was all it took to report a broken microwace roller arm and receive a replacement in the mail within days.

We have had this service before and love all the features and benefits. It has always worked out for us and the Geek Squad is always helpful and nice. They are great at what they do!

Always great service. Put my TV stand together and fixed the TV into position. Put my over the range microwave in, did a great job. In the past helped me with an issue with my lap top. Well worth the money.

Has been doing what’s it supposed to so far. Happy with my selection