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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3632 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,632 reviews
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use protection, worth every penny having peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have with appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying an appliance. Get the protection. I had my fridge fixed several times and my stove replaced twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is cool but if you don’t have a serial number handy they won’t receive your phone call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them so far. I did buy the extra warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used but gives me a piece of mind. I would neverbuy anythi g without a extra warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed ourselves but the pricing for protection on our dishwasher was very fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Geek squad service for our dishwasher, so far we have not had to use it, however we feel great knowing we have this in our back pocket should we have to use it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always acquire this warrantee. When i request service, they always serve as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please cancel this order.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying to cancel this order since the first delivery date, via the website, my account and I have requested a call back. HELP!!!!!! What do I have to do to get this order canceled??????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is the best thing happening. I love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome refrigerator. I love it. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good add on value for range purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the add on geek squad for range and microware, I like the no questions asked warranty offered by Best Buy, much better solution than fighting with manufacturer over warranty exceptions, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed service for my new microwave.. and they came in a timely manner and fixed the problem correctly. The technician even check a piece on my fridge, which I did not buy from Best Buy, and ordered a piece for me. Great service for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful in getting everything set up. I would recommend them to anyone who needs help with their new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it & cleaned up afterward. A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed &tested to my satisfaction & everyone who sees & uses it are amazed at the way it looks & operates. The installation was fast & they removed all of the packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek squad protection. They are always friendly and willing to help and make any issues right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome I would recommend anybody and everybody to use this geek squad for repairs because as soon as I needed help they were here literally the next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3-year warranty for my new gas range I hope that I never have to use it but it leaves a piece of mind if anything goes wrong in the first 3 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chuck warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to comment on something you haven’t used. It’sa shame you have to purchase additional warranties. Additional warranties are pricey so hope it’s worth the money if we have to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the install process! It was super simple and quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the service plan . Luckily the products we have purchases have only had too be serviced twice in the pass ten years. Best buy stands buy there warranty service and will try there best to correct any issue you have. Unlike buying from other retailers!

    I would recommend this to a friend