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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3667 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,667 reviews
  • Rated 5 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is cool but if you don’t have a serial number handy they won’t receive your phone call

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused as to what I could expect from the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher was non-functional as delivered. I called the Geek Squad for assistance and they pointed me to the Bosch web site. Although I know the Best Buy warranty kicks in when the manufactures warranty expires, I guess I was hoping for assistance to find a warranty services and get a warranty service call scheduled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great long term protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need protection to protect expensive large appliance for 5 years. Affordable cost for great protection and ease of mind in case of costly and unforseen repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mbers set upy stove so it was ready to go!! They were so very helpful and patient with their explanations. 2 super geek squad members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the small amount of extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the Geek Squad protection is something I do on most of my items. With the way things are built these days you never know how long it will last. It is sad to say that this protection has saved me more times then it hasn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is well worth the price. I make sure to renew it every year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance, you buy it but hope to never use it. and the Price seemed reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onreee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men very polite and efficient but also friendly and happy. Comfortable experience. They did a great job! No complaints just a BIG THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good and important to have a protection plan on certain big purchases. Best Buy geek squad is a great buy and investment for your products future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used but gives me a piece of mind. I would neverbuy anythi g without a extra warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I ever have. Thank you. you guys the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great used for appliances I bought but sold the house now bought totaltech in new house!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Service and install and removal a 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While confident our new range will work fine, the Protection Service is a good "insurance" policy covering a more expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We go with the protection for our appliances. Just give us the comfort of not having to worry about finding out what is wrong and who can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying all my appliances at Best Buy for a long time. I always buy the extended warranty. I need the peace of mind that any repairs will be free of charge and have had some even replaced if they could not be fixed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute needed. I have had to replace every appliance I purchased in 2020. The geek squad team is great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is foolish not to get a service protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is foolish not to get a service protection plan. things just plain were out and stop working the way they should. Best Buy is at the top of the list.m Best Buy will make it right you may even get un up grade, I have!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does the job right, having the extra warranty is a good thing for any problems with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always acquire this warrantee. When i request service, they always serve as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed ourselves but the pricing for protection on our dishwasher was very fair.

    I would recommend this to a friend