Customer Ratings & Reviews

Great stove for the price. Wish the burners were adjusted in location, since mine meets the wall, sometimes I’d prefer to cook the opposite location.

Always get this on a major purchase. Easy to use when needed . Great piece of mind

I always buy this on a large purchase, usually the five year plan. Sometimes I don’t use it at all but the few times I have of paid for the times I didn’t use it. So I think I’ve broke even over the years. It all depends if you can self-insure your self or not.

Bought it with appliance just in case it broke suddenly. I have been using this service before it was worthy.

Having Geek Squad ensures that I will not regret my purchase and that if I have any issues, I know that Geek Squad will be able to help me with any electrical or physical problems. Best Buy will also recognize the value of the product and I was told I would just have to pay the difference if I do want to upgrade within the paid time frame. Purchasing Geek Squad will indubitably be a brilliant choice.

Glad to know that I have coverage if needed And g a great plan for those who are smart to take advantage of a product that works.

I’m excited knowing that my appliances are covered And hopefully won’t need to use it , but glad to know it’s there if I need it

Excellent product. Love the craft ice. I recommend this refrigerator. It was a good buy.

You better buy it because the new dishwashers are not well designed. the Kenmore that lasted 20 years had better features and higher quality. I am hoping this one will last through the warranty period. The Kitchen Aid /Whirpool service man said a service call is $300. the water level sensor is hard to get to to. It is under the machine. Most are in the tank and can be easily cleaned.

Never really felt like getting extra protection, but buying the total tech package gave me a 20% discount on my added 5yr protection plans. Additionally it virtually eliminated or greatly reduced the charges for installation an haul away of the old items. Before you say no to this, it pays to check out the bottom line after all the discounts. It should save you money in the long run.

I love the Geek Squad protection plan I always get them however they shouldn’t warranty a refrigerator if they won’t replace it because an ice maker is considered an accessory. If it’s not working properly and can’t be fixed it needs to be replaced. Luckily my unit had other issues eventually but seriously they “repaired” the ice maker 10 times, at what point does that make sense?

I actually don’t know for sure if they are five stars on this or not and I hope I never have to find out. If something does go wrong I know I will need the coverage because the purchase took all that I had

I thought it might be a good idea to get the added protection. I used to be a Best Buy Total Member. However, after the 1st year they dropped the price $20 & took away most of the benefits.

Have had a little over 2 years now. So far, so good. It will occasionally go thru some cycles where some strange sounds are made, but everything working fine so far. Water dispenser doesn't shut down quickly enough, so you have to hold "1--1,000" before pulling out your glass. The french doors on this model do NOT close on their own when both doors have been opened. This can REALLY be annoying as most people expect the fridge to close when you swing them shut and walk away. Not with this; the left door has to be closed first, then the right side. Really stupid design. My neighbor has a KitchenAid french door model and hers swing shut as one would expect. For this reason alone I would say go with the KitchenAid.

My wife loves this microwave. Works quickly, and quietly. Connects to Alexa to turn on the light and fan as needed while cooking. Don’t have to touch the buttons while hands are occupied. Plus, the minimalist design fit her desires in the kitchen.

I love the Geek Squad. Eric is like family and comes to the house and goes a great job. Well worth the warranty

I thank God we have not had to use this for our cooktop, but glad I have it. We have had it on other times and have used it and have always been pleased with the people who are part of the Geek Squad. Only negative is that I wish it was a little cheaper.

Its ok, but i liked my old dishwasher better. The tines are really close together making it hard to load bowls anywhere but the top rack. For plates you load on the bottom bit they roll if you don't load on the back of the lower rack. The lower rack doesn't alow for wide tall things. The cup sprayers are ok but i still whish i had gotten anLG.

Love it makes me feel better it’s protected for a while

I have not needed to use this service yet. Hopefully I have no problems and never have to use it.