Customer Ratings & Reviews

Love this guarantee. Was able to get discount on installation after purchasing for our TV as well. Worth it

So many discounts and assistance. Highly recommended.

Warranty plan is definitely worth it from Geek Squad. Very reasonable amount for the coverage.

3-Year standard Geek Squad Protection is highly recommended.

absolutely useless. nothing but the run around, I have been on hold for hours and no one can see any notes so I have to start over every time. Had a dishwasher replaced under this supposed "plan" on Feb 23. Its leaking internally so badly that it would have flooded my cabinets had I not had installed a dishwasher tray myself years ago (so any leaks come out the front of the dishwasher - highly recommended by the way) Now I am on the phone with these idits again. They could not find my order, and are telling me they have to send some out to see what the issue is, and cannot set up a return even though I am within 12 days of purchase. The website says I have to call instead, I HATE BEST BUY at this point. Someone said- it's brand new, so we can send someone out to redo the installation. ITS NOT LEAKING AT ANYTHING THE INSTALLLER CONNECTED. It's a defective unit that I WANT REPLACED. Now they are telling me since they already set up a return and this is a replacement, they cannot let me return a DEFECTIVE dishwasher that I bought less than 2 weeks ago. I will am going to dispute with my credit card.

This is the best fridge we have ever owned. Energy mizer too.

Get it for anything you buy. Almost everything I have bought from here has broken right after the manufacturer warranty....

I Love this stove so much really Easy to use and to keep clean even the oven glass on the door just put some water on it and wipe off . You get a

The agents were installed my product in professionally and taken away my old product and cleaned afterwards.

Don't buy an OLED TV without this. It covers all the crazy things that might or might not happen. Worth the money.

Good one for all the current electronic appliances .

Good one for all the current electronic appliances .

I’m a believer in the protection plans. Best Buy’s replacement plan has come in handy with 2big screen TVs.

geek squad tried to help me best they could. I bought a faulty dishwasher (bosch), I just wish I could have another brand but I am stuck with it

Standard Geek Squad Protection is the best and I always buy it

Standard Geek Squad Protection is the best and I always buy it

If you’re not tech savvy then this is for you. Peace of mind with every purchase.

Haven’t used yet hope I don’t have to but it’sa shamed you have to purchase additional warranties. Pricey

the tech was knowledgeable, diagnoise and fix my laptop on the first time. This was great customer service second to none

When purchasing appliances it’s always best to buy protection plans. They are very useful