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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3681 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,681 reviews
  • Rated 5 out of 5 stars

    Geeks are always great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick walk up service & help. Professional and "User Friendly" (Especially the Knowledgeable, Beautiful, Red Haired Supervisor ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service Protection Agreement to cover appliances. Provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never purchase another appliance or TV without the geek squad. They really know their stuff. They stand behind their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this feature just yet, but will post another review once I do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My total tech support is ok however, waiting for support takes a long time to come on. I have waited 2-3 hours and sometimes I've gone to bed and started the next day. I have found that I'll be connected to someone who doesn't have all of the skills needed and then I have to wait 2-3 more hours for someone else to come on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM SO HAPPY WITH THE GEEK SQUAD SERVICE. I DO NOT KNOW WHAT I WOULD DO WITHOUT THEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable insurance...just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet as dishwasher is working great. Nice to know that it's there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my appliances so i have not had to use the 5 year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy every time I buy an appliance. Best buy geek squad is easy to call and get scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this product so far it is working well and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy Geek Squad Protection for almost everything we buy...just in case...and it’s come in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own Geek squad for almost all of my products. Very reliable when there's time of trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my new oven required some care I am not used to, wanted to make sure we had some backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely it’s the best option to protect my investment for any malfunction because we never know what happened in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good 1111111111111111111111111111111111111111111111

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable priced service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for service was substantially lower than sears. I have not had to use the service yet but I believe that it is top shelf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad best on business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad way to go. Protect your investment. Quick and easy when needed the most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job the new machine! No mess and no damage, in and out in 30 minutes. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warrantee looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job the new machine! No mess and no damage, in and out in 30 minutes. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan works, I have used it a couple times when needed for repair, they do a good job,

    I would recommend this to a friend