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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5671 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,671 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet so unsure 5-star. Expect all will be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind for 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this item to my Washer and Dryer purchase for peace of mind for 5 years. At first i was hesitant from buying but finally settled in getting the warranty for the reason that $125 which is just $25 a year is affordable for the type of coverage this is offering!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I bought a extra warranty because you never know and so far haven't had to use it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad def has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad when you purchase a expensive item. They really protection you from any future damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small hick-up after installation (no fault of Best Buy), I let Best Buy know and they immediately set up a time for someone to come out and take care of it for me. What a relief, glad I got the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad on majority of my purchases, their policy is so easy to deal with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extended warranty....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by some reps that I talked to that I would get some kind of paperwork. All I got was a receipt and no paperwork. The geek squad behind the counter told the clerk that is all I needed. I would like some kind of documents stating what is and what is not covered. Not really crazy on how the whole thing happened.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection for appliances before and had great success with there service, I expect to have the same results from this purchase as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is supposed to do great dryer and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad service is excellent. Always professional and always provide professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for the appliance. You never know when an expensive part your going to need. Just to have peace of mind knowing that your covered.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, good build quality, really happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to install. Quick to repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly trust geek squad. Very professional. No sexual harassment. Know what they're doing. Will take care of your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year protection, hope it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 5-year coverage because I don't trust electronics in a washing machine. I hope when and if the time comes that I need it, it will work in my favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for big purchase so you know you are covered if it fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my warranty once and a technician cane out to look at my machine. No charge and he was able to diagnose the problem on the spot.

    I would recommend this to a friend