Customer Ratings & Reviews

Sure, our installation was a mess. And getting that fixed took forever. But you know what? If this thing dies and it's a mechanical issue I'd rather not have to pay to fix it. Totally recommend it.

I haven't had to use this for my washer/dryer ...and hope I don't, but in the past I've valued the protection plans at Best Buy. Geek Squad can't be beat!

The installation was installed nicely as requested.

Not showing up for in-home service appointment. The communication is only with the call center and they look at the screen with the same information the you see online. The agents at the Gig Squad call center just follow the protocols that let us running around.

I like Best buy's Geeksquad protection. I have used it in the past and always get it to protect my appliance investment.

Best service around hands down they are on time and do great work

I didn’t used the Geek Squad service but I got because is a security guard for my machine and the price is good. I recommend to buy this service.

Must have for any electronics made in these day. They don't make products like they used to.

Worth every penny, it’s a piece of mind. Just in case.

I’m glad I got the extension. Best Buy offered good deals.

Purchased with the new Insignia washer which broke in 3 weeks. Made replacing easy

The LG washing machine was delivered on time and in good order.

For most products, we do not usually purchase extra protection plans. But as we get older the BB Geek Squad protection provides a feeling of needed confidence in both the product and the company itself.

Everybody needs to get the warranty totally worth extra cash

The Geek Squad has always given me service that is technologically thorough, and delivered that service in a gracious manner. All explanations have been phrased in language easily understood.

This warranty from Best Buy is the best they always come when you call and if I have any issues they replace the items as promised

Agents were very easy to deal with and heloed install as promised

I always bought Geek Squad service for my appliances since their customer is awesome and it's really worth for that.

I’d love it the quality is pretty much the item was expected.

If you want peace of mind with your purchases I will definitely recommend Geek Squad!!! I Had a couple of problems with some items before, and they fix one and gave me a new product on the other one!!! They're great!!!