Customer Ratings & Reviews

Perfect it gets my clothes clean and spins out all of the water

Insignia washer is really good product. It works so well the I will not get a different brand.

I had so many problems with this dryer when first purchased. The heating element went out after about a month of having it. It was worked on about 6 different times before they replaced the heating element. No problems after it was replaced.

This warranty for my washer makes me feel confident to throw my dirtiest clothes at the washer and not have to worry if the AI decides to take over the other appliances.

Get the warranty! We bought the warranty for our dishwasher and it was the best decision one month before the warranty expired our dishwasher broke and it got replaced with a new one so I bought the warranty for my washer and dryer because it will save you money if your breaks

After a lot of trouble shooting on a washer unit issue the store went ahead and replaced the unit. Install was professional and extended warranty was worth the price for major appliances.

I've had a repair person out for another appliance under warranty and he said that any major repair on newer appliances will always cost more than the warranty. He's not in the warranty sales business but said he buys the warranty - and he repairs appliances for a living!

GEEK SQUAD HAVE COME TO MY HOUSE TO FIX MY INSIGNIA WASHER MORE THAN 10 TIMES ALREADY IN LESS THAN 5 MONTHS. IM NOT SURE IF ITS THE WASHER THAT IS TRASH OR THE MANY WORKERS THAT HAVE COME AND TRY TO FIX DONT KNOW WHAT THEY ARE DOING. IM SICK OF HAVING TO DEAL WITH THESE MANY ISSUES WITH THIS WASHER IN LESS THAN A YEAR!!!!!! I NEED A REPLACEMENT

Great deal on washer and dryer. They are working great so far. Super Happy with look and performance

Good service definitely recommended. ..............

After a month of searching for a washer and dryer found this matching set at Best Buy. Glad I waited best purchase I’ve made in years Makes doing laundry, fun and easy. My wife can’t stop using them lol. I would recommend this washers and dryer for any husband trying to upgrade his wife with new tools to make it easier to get her job done.

Always purchase the plan. The Geek Squad is available to answer my questions and takes care of my issues in a timely and efficient manner.

This reflects my experience with Lowes warranty service and how Best Buy promises to be better. Just over a year ago I purchased a Samsung from Lowes. After about a year and 2 months it stopped working. I did have the extended warranty so I called to make a claim. Lowes contracts with a third party to do repairs. They made a big deal about having the serial number and model number (which they should have already had from the purchase) so they could have the right parts. They arrived without the right parts and tried to order. Did not follow up well. I had to keep calling back and then find out they didnt think it was worth fixing. 4+ weeks later I am finally getting a check for the purchase price of the item. This is where Best Buy comes in. I asked about all of these things and they made it seem very easy and seamless. Geek Squad in most cases comes out for the repair. If they cant fix it, you get a new one. Their warranty also comes with power surge coverage which is not covered from Lowes. I havent had to make a claim but this is already better than Lowes.

Not sure - haven't used this yet but got in just in case

Great to know you can have a plan that will service if anything goes wrong or needing repairs. Great investment.

Can always count on geek squad to help. Great service

Good insurance I have found advantageous. Quick laptop tech support, repair scheduling for appliances troublesome.

I DO NOT buy any big item unless I can purchase a extended service agreement. This came right on time. I'm in good hopes that I won't have to use this within 5 years but just in case cause you never know now days, it's necessary for me to have.

Haven't used it yet and hopefully won't have to use it for a long time. Thank you for offering this.

Best Buy’s 5-Year Geek Squad Protection Plan is well worth the price to protect your major appliances. It saves you if your appliance needs repairs after the manufacturer warranty expires. If you did not have an extended warranty, appliance repairs are pricey. An appliance repair service call will generally run $100 just for the tech to walk into your house and then the cost of parts and the cost to install the part typically adds to a service call. With a 5-Year Geek Squad Protection plan there are no worries as they will repair as many times as needed.