Customer Ratings & Reviews

Warranty was super easy to buy (adding extra text)

I purchased this extended protection to cover the purchase of my new washing machine. Had bought a new washer (different brand) from another retailer (big mistake) as it didn't last even 2 years before breaking down. So I decided to try another brand and not wanting to take any chances, I decided to purchase the 5 year protection plan. I hope to never have to need it, but it's comforting to know that it's there in the event of any problems. The cost of the plan is minimal compared to having to buy another new machine. Would recommend the extended coverage.

Good service,fast , Staff works quickly and helped me with the situation

Worth the peace of mind when you're investing a lot of money into appliances. I had an issue that Best Buy Geek Squad offered to stand behind, but I was able to resolve the issue. It was nice that someone actually offered to do what they said they would do if I had a problem.

Purchased for the extra security just in case. Have not had to use thankfully but good to know they are there if needed, But they did do a good job of installing my new washer and removal of the old ones.

The customer service at this location in burbank was great! The employee was very helpful in helping me pick out the best washer for me. Never

CHAT AGENT UNDERSTOOD MY REQUEST IMMEDIATELY AND WAS ABLE TO PROMPTLY ADVISE AND SETTLE MY ISSUE.

Good samsung dryer, dries really fast i cant complain.

The agents delivered and arranged my item in the laundry room

It is high recommended to have at least 3 year protection

Really nice looking set. Still trying to work out the settings, but overall very happy with the new set.

The Geek Squad delivered, installed our new LG washer and dryer. They also hauled away our old ones. We purchased the 3 year Standard Geek Squad Protection because in case something happens we can call and get their assistance.

So glad I got it.. my Dryer arrived badly dented (Not BestBuy's fault). BestBuy replaced it within 3 days, I am impressed. My previous dryer not from BestBuy, died within 3 years, labor and replacing the computer panel was more expensive than a new dryer. So I purchased a new dryer and now I feel more secured of my investment for the next 5 years.

Im using them for the last 6 months. They are the best. I have already 2 friends who purchased the same after checking ours.

I am glad to have gotten a warranty on my mom’s appliances. Great price

We definitely feel protected with the warranty we purchased for our dryer, as we know Geek Squad maintenance and repair services are good and reliable.

Love the removable agitator it really comes in handy when I need to wash larger items like comforters. I also bought the services which included: expert installation, which made everything a Breeze and They even hauled away my old, rusty washer. 

love my new washer and dryer combo, always a good experience at Best Buy.

Bought this dryer from Best Buy and it works great. Really dries clothes quickly and at a good price.

Warranty is a must with anything i buy from any company ...