Customer Ratings & Reviews

Process was a process from the beginning but once product was deemed not fixable the replacement process was amazing.

Absolutely love geek squad! We had the sound go out on our 55" TV. They scheduled service and came right to my house so we didnt have to worry about transportation of the TV. Ordered the parts, and came back to complete the repair all within a week. I only buy my electronics from BB specifically for Geek Squad!

After the geek squad set up my new washer and dryer they explained my warranty to me. I feel like I will never need to use , it but I’m happy that I purchased the extended warranty. I felt like it was the best thing to do since these units a very large and a bit more technical to repair. The lead geek squad gentlemen that delivered our tv a few years ago was the same one who did this installation for us. It was reassuring to see a familiar face and someone who truly is professional.

I replaced a front loader with a top loader, same brand. My dog loves to eat the gasket on the FL, so I needed a TL. I love the large capacity and the quiet operation of this washer. My clothes come out clean, as do my great grandchildren's and their parents. I got the champagne color, it's a beautiful color.

It was my first time buying a conpletely bew set so I was extremely nervous and anxious. Now 2 months after purchasing, I can say I am so happy with my decision. I love doing laundry now! Everything always smells amazing and is so soft.

I have been a loyal Best Buy customer for over 10 years. I will only purchase my electronics and appliances at Best Buy. Their employees are extremely knowledgeable and helpful. My first major computer purchase 10 years ago, I reluctantly purchased the Geek Squad protection. It paid for itself within months. I buy the Geek Squad protection for all my electronics and major appliances. From helping me set up wireless printers, to downloading pictures, and removing viruses, Geek Squad is a NECESSITY!! I highly recommend spending the money for the piece of mind that comes with the Geek Squad protection. Always recommending to family and friends!!

Quick and easy repair/exchange. Appointment was set for within 48 hours and replace within 72 hours.

Items work very well , look very nice and hoping they last for years to come .

A must have for any purchase from Best Buy. Glad I purchased and have my items covered. Problem when husband purchased items and I purchased plan. Difficult for Best Buy to connect the two even with exact same address. Was finally resolved. BEEARE!

The geek squad was protection plan is good to have with no worries.

Theyve been great at answering my questions and concerns

Love the peace of mind. The repair would be way more than geek protection.

I always purchase warranty through best buy, they come out, fix if needed. Easy to talk to over phone and great repair people.

Very quiet operations and they wash and dry perfectly every time. The repository for the detergent and softener is a big convenience.

Very good dryer I love the notification it sends my phone when done

The agents delivered my washer and dryer on a third-floor apartment complex with ease, smooth installation, and they were very gentle with my new washer and dryer. Excellent service.

From what I heard these are great products and I look forward to using them.

Nice price had in stock no complaints whatsoever %%

Wonderful service and they always go above and beyond to assist their customers.

Bought the set with extraa warranty (first time ever). Developed an issue with the dryer and found out that i had a warranty still on the dryer Within 24 hours of problem starting, the geek squad has a brand new dryer being sent to my house. SERVICE!!!!!