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Customer reviews

Rating 4.6 out of 5 stars with 5666 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 5,666 reviews
  • Rated 4 out of 5 stars

    Worth the cost, usually.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra warranties. Though it’s not always a simple process to use them. They replaced my dryer after 4 years, free of charge. Sometimes their limitations are an issue. My new TV I’ve had for less than a month, my cats decided to scratch up the screen for some reason. It’s cosmetic, and it’s very noticeable while you’re watching something, but This is not a covered damage. I would’ve paid extra to get a warranty that would cover this kind of damage, but that’s not even an option. So that’s a let down. But I’m confident if I have other covered issues they will take care of me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge with suspicious thought.It was worthy and very good quality.I organize my cakes of my own bakery. It’s so good and not to big to keep your space clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, functional, sleek design, easy to use, very quiet, several cycle options to choose from or customize to your own preference. Absolutely no regrets in purchasing these. Pedestals are a huge plus and look awesome together. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never let me down in the past and they won’t let me down in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer geeksquad plan is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied and well worth it. Our washer stop working i contacted geeksquad they set up at home appointment for you and they fix whatever is wrong with your washer. THEY REALLY ARE AVAILABLE 24/7/365 IT DOESNT MATTER THE TIME OR DAY and i do recommend this plan for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy replace a Washer that goes with this dryer didn’t need to if the installation guys would have been better I wouldn’t have needed to even use my geek squad service it was nothing wrong with my washer except a bag was stuck in the outside vent. My tv was installed quick and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy installed pedestal and units easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer set. Washer gets rid of the stains and clothes smells fresh after every wash. Dryer fully drys clothing very efficient units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swamped2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on a washer. Haven't used yet. In all honesty I hope don't need it. I would get on washers, maybe not on dryers. Never know the way things are made

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process for adding the geek squad protection plan was smooth and easy to do. No hassle and very quick. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always good to have, it really pays off to have it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy warranty but snotty store help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the extended warranty is a bit spendy, we have had a great experience with not too much fuss. The fuss was the smart-alecky kid ordering us around as if he had total control while also displaying way too much disrespect. The aloof posture of the "hands-off" generation is beyond annoying. Bring back corporal punishment, please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection=Peace of Mind -recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not get extended warranties, but on a larger purchase, and having had a "lemon" front loading LG for too many years, I thought this was prudent (if I had one of these on the frontloader, I would have used it long ago - instead, I chose to wait for it to die to be frugal). The 3 yr warranty on the Insignia was less than warranties on some other machines and I have the peace of mind knowing it won't just be on me if something should go wrong. Glad I got this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Washer/Dryer Heat pump Dry , and as someone who worked servicing appliances for 27 years, I know things can happen, and I also know the technology these machines have now , I needed the Geek Squad on my side !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The LG washer washes clothes with high efficiency. Uses minimal water, but cleans clothes well. Our clothes comes out wrinkle free and smells very clean compared to our old set. Settings on both washer and dryer are easy enough to understand. Never had issues with LG brand and I'm hoping this set will last us for years to come.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality washer machine worked for 5 months then it broke down. Contacted whirlpool and the next available repair was 3 weeks later then send a 3 Rd party repair company to take a look at it and still waiting on parts for another month?? No parts available?? Whirlpool is made in USA?? The main reason to buy whirlpool was for parts availability since it’s made in USA?????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will highly recommend this cause you never know when you will need them and the insurance is petty low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the washer and made you sure it was working properly before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont be cheap..invest in the geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just do it! In todays age. They dont make stuff like they use to. Invest in your home, it was a good choice. Easy to schedule repairs, quick to repair, no hassle or extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for Expensive Technology Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have purchase with today's technology driven products. I purchased this for our new washer where the entire console is digital touch. With no physical buttons or switches to easily replace, this was a no-brainer. I've purchased a couple of these plans in the past and although I've personally never had to use them, I still see the value in having it for the just in case scenarios. Especially on a larger purchase that would run several hundreds to thousands to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up my washer and dryer very quickly and removed my old units. they were fast and friendly.

    I would recommend this to a friend