Customer Ratings & Reviews

They were very helpful and quick in installing my new washing and taking out my old one.

The team who installed my washer was AWESOME!!! They worked quickly and efficiently, didn't scratch anything, were very friendly, and gave me great tips to get started. They did not have much room to work in, but they got it all perfect!

Assisted me with my purchase and no problems on returns. I will always use Best Buy for any appliance or entertainment purchases.

Agents arrived on time, quickly installed the washer, and ran the quick cycle to ensure it worked properly. They were extremely professional and left the laundry room very clean. I highly recommend the Geek squad for any type of installation.

Door wasnt closing properly and geek squad replaced it fast

This is definitely worth it! My old washing machine weights broke and the washer sounded sooo loud. They came and looked at the washer and promptly replaced it for me!

Good product no issues. Dries clothes well no gas smell

This set is awesome love the ease and it’s so quiet you. Have to look at it to know it’s on.

Hope to never need it ... but it is good to know that If I do, I will get 100% purchase price back if something cant be fixed, etc! This means it is NOT pro-rated like a car battery that depreciates over time. 1st year they work in conjunction with manufacturer's warranty, and then 4 yrs after. Like I said, fingers crossed I will never need it as long as the products live up to the manufacture reputations!

Geek squad technic was on point he came out to fix my dryer. The parts were order quick and sent to my doorstep. Technician went above and beyond to even take out a small dent in my dryer.

Luckily haven’t had to use the 5 year plan but glad to know I have it incase anything were to happen

Have not received this yet as it is on back order. But have watched many videos, & read the reviews. They are all pleassd with this LG Combo. Can't wait to get it & use it

Explains well. Much needed and worth getting help in maintaining proper functioning of this equipment.

These machines are awesome for pet owners. They really do help manage the pet hair and offer great suggestions to assist with doing so. I love the color (matte black) and will definitely recommend these to all of my friends.

Nice! Clean! Best appliance you could buy. Will definitely recommend to family and friends.

Very thankful to know who to call when I need tech help!

Wonderful technicians, knowledgeable in servicing the appliance that was under warranty. Every time I called customer service by phone the agents on the other line were super helpful and quick in helping me to take care of the issue or answer any questions I had.

Highly recommend to buy Geek Squad Protection on all electronics these days. My washing machine protection came in VERY handy and saved me lots of time and money.

The agents brought my dryer inside no issues and were super nice

With the sophisticated computer components in today's tvs and appliances, I feel better knowing I can rely on Best Buy's Geek Squad should something go wrong or if I cannot figure how to use something. They never laugh at my questions, no matter how ridiculous they may seem