Customer Ratings & Reviews

I feel the need to have a 5 year warranty on any product because things can unexpectedly go wrong. Even though the dryer I purchased is a high quality dryer I need assurance with the 5 year protection plan in place. I've used the protection plan in the past because we purchase many and its user friendly. Thank you

Washer and dryer combo. Works great. Just standard for the money

I always get extended warrantees on new expensive major appliances. Peace of mind and ready for any problems. Modern appliances are not as long lived as the good old days. Too many things can go wrong with computer chips.

Buying the 5 year extended warranty is a no brainer. I always get it with all my appliances purchases.

Best part is warranty in case something goes wrong

A lot of people say not to do the extended warranties but for the price you almost can’t beat it on certain appliances. When you get close to the end of the five-year extended warranty you’re given an option of doubling it one more time for a fee. On a washing machine or dryer to have an extended warranty for 10 years for only $150 is almost a no-brainer! In 10 years time it more than pays for itself after just one visit!

Everything was good,Delivery on time,Service was really good

Excellent service, always with quality of service and they solve problems quickly and efficiently

Had some questions about my install, solved everything quick and easy

Have never had to use it on any of my purchases but its nice to have

This LG has a jumbo capacity and fit about 24 pounds of our laundry and was one of the few HE top-loaders to excel at cleaning. But like many HE top-loaders it wasn't so gentle on fabrics. Normal wash time is 75 minutes on heavy-soil setting; the TurboWash feature cuts time without affecting performance. Features include a steam option and SmartDiagnosis. It lets you transmit washer data by phone to technicians who will try to solve the problem without a housecall.

Best Buy protection plans are awesome. I haven’t had many issues with Best Buy products but when I did, the protection coverage was extremely helpful.

Love it - best thing around! Always good service!!

Had to use after dryer stopped spinning, easy to schedule, i was expdcting a couple of weeks wait since i am furtyer away from store (1hr) but i was able to get scheduled 2 days later.

I am not really a fan of these things but I bought this one because the last one really paid off. I hope if I ever need to use this one, that they ironed out some of the kinks. Gotta say, a great store manager is what made the first one well worth it.

This plan pays for itself. Love how it covers it for 5 years. Definitely worth buying. If your appliances go out, if they cant repair it, they will replace it for the cost you paid for the item. Gives me peace of mind if anything goes wrong.

Had a problem with Samsung dryer. Geek squad came out and determined the dryer was bad so they replaced it, no problem! 5 year warranty worked very well!

When you buy an expensive washer, you would think a service plan isn't needed, but I guess that don't make them like they used. If you ever need service, it will cost more than the service plan. At less than 10% of the cost of our washer, we decided not to take chances - really, a big heavy appliance with moving parts, water, electricity and a circuit board, Murphy's law seems predestined but we're covered for a few years. Four stars because manufacturers should make washers last more than 5 years, otherwise the pricing seems ok.

Geek squad was on time for installation appointment and fast install great at what they do

This smart dryer is a super upgrade from the one I use to own. Very efficient and quite. The Tech helped me pick the dryer as super friendly, and very helpful, glad I chose BestBuy.