Customer Ratings & Reviews

This 5-year protection for my Maytag washer machine has come in handy. Peace of mind to say the least is the best peace of mind money can buy.

We always like having a peace of mind and we've never had a issue using the protection plan

I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

Nice work fast and courteous. Delivery was nice and smooth

Not sure if I should be writing this review, since I haven't needed to use the warranty and hopefully never will. However, in my past experiences, there is a company that is as easy to deal with when it comes to warranties. So much so, that this is one of the few company's that I almost always purchase the warranty.

One of the reason I shop at Best Buy first is because I know the Geek Squad support is superior to any other . I purchase it on any item that I believe may need an exspensive repair but also hope I never need the Geek Squad for any appliance that I have pruchased at Best Buy

The store letting me have the ones the delivery people dropped off and install my washer and dryer the 3rd time it was pretty good

This was a steal. It made a noise in the beginning but a service tech fixed it

The geek squad got our washer up and running. They showed us a couple of small dents and asked if would still take it oir return it for another one

I love my washer. It is so efficient. I have a disabled friend. Whom I take care of and having this washing machine has made my workload so much easier.

I have been very happy with Geek Squad, they help me with every issue.

Let me start off with a huge shout out to Carlos who serviced our machine several times. He was kind, courteous and very informative. I highly recommend the three year plan for appliances.

This was one of the best purchases I've ever made I love it!!!!! If I had to choose again, I would definitely choose best buy for my future purchases for appliances.

Every single geek squad experience has been positive.

The services where great, and the dryer machine works excellent.

Love geek squad. Great help and perfect people. Buy it

Very nice washer dryer I love it everything about I will be telling other peoples how much I Love it

Great quality , runs smooth and geek squad protected if paid

So far haven't used it which is a good thing but let's see :)

Excellent customer service. Great job providing detailed information that influenced decision making.