Customer Ratings & Reviews

Excellent customer service. Great job providing detailed information that influenced decision making.

The guarantee is good and you don't have to wait long.

My previous washer lasted 4 years. I thought it would last 7. Getting a warranty for 5 years works for me in that if it doesn’t last as long as my previous one, I get a new one.

Excellent washer wouldn’t trade it for another. I’ll always purchase LG from Best Buy.

We purchased the Geek Squad Protection Plan "just in case." However, my experience with Maytag products is that I'll never have to use it. It's getting harder and harder to find repair folks where I live. We also like the tech protection plan on our electronics. Best Buy is a friend!

really need this incase in future something went wrong and they did awesome

Thus warranties is a must if you purchased an appliance you will be sorry if your appliance goes haywire one year factory warranty is a joke.

First experience was my installation of my Sony 4K Smart TV. They removed my old tv and brought in the new one. Then the Geek Squad came in and did all the hook-up, showed me how to use it, and answered any questions I had. Was just a great experience, I went back to Best Buy to buy new washer and dryer. Installation team there was great. The Geek Squad is a super addition to Best Buy's team!

As happy as i can be with an he washer. My old school 20 year old machine was on its last leg. Hourly get half that longevity out of this one. Wakes well

Do not ever buy an appliance without the BestBuy warranties. I can't begin to count how many times we have successfully used the warranties for everything from game consoles, appliances, computers and more. The cost for four or five years is less than a single repair. Furthermore, BestBuy repairs are completed relatively quickly. Home repair appointments are timely, as well.

AGENTS ARE VERY EDUCATED AND HELPFUL ATLANTC AVE ESPECIALLY THEY ARE ALWAYS BUSY

I have purchased Geek Squad Protection plans for all my appliances and any tech which costs me over $200 over the past 5 years. Great Customer Service at a decent price, which is more than I can say for the Manufacturer's plans offered/Customer Service that I've experience on previous appliances!

We had to use it a few times for the front load washer, service was on time and efficient.

I had this for a week now and I love it. Much larger capacity than my previous Kenmore elite washer and it beats it hands down in wash quality. The steam clan function is an icing on the cake. Not to mention the great looks.

Geek squad is great. They're very knowledgeable and extremely helpful.

I had a bad experience shopping for home appliances before.I bought this service on a different matter and got very good results, so I bought this service again as insurance this time.

When our dryer died under the extended warranty, we bought a new washer to match the new dryer we had to purchase. We canceled our washer's warranty and received a small refund back against what we had paid. Adding the washer and dryer warranties together, we still came out way ahead.

I got the 5year protection plan just incase I didn't with last tv. Funny it quit just after 5 years.

Haven't used it but glad i got it.Best Buy is THE Best Buys

Ourchased this on a black friday deal, and its been great so far. Very efficient with a superb “quick wash” mode that ovly takes 15 minutes.