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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5667 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,667 reviews
  • Rated 5 out of 5 stars

    Good Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the extra years of service plan. I can't really locate my plan though but I believe it's on file with BestBuy. I think I call Geek Squad and they help if I ever need service so should be very easy to do. Was affordable and worth buying I think if something goes wrong with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with these machines, the best we have had to date, I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty for the washing machine. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oh yes i just got it like 3 weeks ago and i love it only one problem connecting the hot and cold water lines if you want just cold water connect it to the cold water line on the back of the washer because I am i had to do it if its on hot line you'll get a error and no water will get into washer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good protection plan to have just incase something goes wrong with your dryer in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me it just makes no sense to buy something this expensive and not get a protection plan on it.. You are protecting your investment. And the Geek Squad makes it so easy they will come out fix repair or or replace I use eat squad for everything that I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans are worth the money for big ticket items. If several attempts to repair the item are not successful, this plan provides a replacement of the item at no charge. Never paid for any of the service calls. Definitely worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this but worth getting to avoid any future issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my product too early to tell hopefully all will be well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love my outfit!! The guy said installed it. We're perfect in every way very careful with the units. Needless to say I am very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is necessary with new appliances. My Samsung washer sounded like a freight train after 2 years. Cost of parts more than the washer. Received a new washer. I have the 5 year warranty, without it I would have been very PO’d and out of luck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too smart for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls were too much for me. i got a simpler LG model. Otherwise the washer seemed to work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance. Pay for it and hope you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Insurance... If you don't need to use it it seems like a waste of money. But it you DO need it. It's worth every penny. Luckily we haven't needed to use it as our items have been of great quality so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were efficient installing my washer and so far this has been an excellent product. I purchased the 5 year protection to cover any possible problems. My experience with Geek Squad at my church's office computers has been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washing machine was installed in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel at ease knowing if something goes wrong with my washing machine I am covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I write this is late January 25, 2018. I never had got geek squad before. I had first bought it for 5 years warranty. Let me know if my laundry get problem. I will call geek squad. But I have been taking care of my laundry for 3 years. I still have warranty end January 2023. I hope if still good or not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Covers washer/dryer in a commercial setting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a washer and dryer in my business. Since they are in a commercial setting the manufacturer warranty is void. Fortunately Best Buy protection plans cover washers and dryers no matter where they are installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wanted to make sure that my appliance will be safe.. almost all that i bought in Best Buy we're with warranty. I never experienced any problems when i needed to return or replace it.

    I would recommend this to a friend