Customer Ratings & Reviews

The agent came in on time and did an awesome job. Since then, the item has been working with no issue. Thank you

I just purchases this plan to be on the safe side since I do have a rather expensive product (washing machine). I thought that this would be a great option to have down the road. From my understand my particular products comes with a warranty already through the manufacturer so, regardless there are options after it has ended.

"Providing excellent customer service and having top-notch technical skills are our highest priorities."

5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. Got if for a washer / dryer set. A very good value even if I didn't get it on sale. Recommended.

For the first time in years I had to use Geek squad and it was good. Also it depends of the person that helps you but I had no issues at all

I bought them almost two years ago and they are exactly as the first day. Use them remotely is amazing.

I bought a dryer from Best Buy, which packed up after one use. Thank God for Geek squad who came to the rescue. The representative from Geek squad was highly professional and the service was excellent.

I'm a big believer of the 5-year warranty when you purchase a big appliance. I had my LG washer replaced free of charge when the technician could not fix the issue. I had the washer for 3 years and received a brand new one.

Love how you can change settings for all types of laundry. Also uses kess water and electricity than my old set of HE top load that got damaged in flooding.

The Geek Squad Protection plan has always been a must-have. Appliances breakdown and its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance without one.

I reviewed quite a few washers. I wanted the one that we purchased to be energy efficient and affordable. The LG WT5270CW is great. The ONLY negatives in my eyes are that there isn't a hand wash cycle (although there is a delicate cycle) and that the tub is a bit deep for me to reach into the bottom (I'm petite) but this problem was solved with a grabber that is used to grasp items out of reach.

Will be using this soon. The clowns that came out to install them did not install the vent to the dryer correctly, it hangs loose and blows dust into the wash room. In checking this I found the power cord has exposed wiring. I do not recommend the installation people.

Geek squad protection did well for a TV I bought and thats why I got it again. Hopefully when I need it again it will be helpful like the TV coverage.

Its worth the protection plan for any minir hicups.

Purchased Geek Squad protection for dryer as insurance in case dryer broke down within 5 years. Never had to use it yet but price was reasonable for the extra peace of mind the protection provides.

this service is worth its weight in gold any issues a tech comes out and takes care of business

This washer cleans very well and the basket is a nice size to handle heavy work clothes and get them clean.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

Really happy with the service Very efficient .highly recommended

Glad this protection is offered for my appliances!