Customer Ratings & Reviews

my previous washer stopped working and with this service, they replaced my old washer . I was very impressed with this coverage.

We bought the extended warranty. It gives me peace of mind.

Geek-squad is great to have. I have them for my dryer, washer and fridge. They had people install all my appliances. They answer whatever questions I might have when I call.

Great so far!!! Havwnt had any issues its very quiet and fan handle big loads of clothes. Great washer so far !

It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.

Great Purchase, Definity I will buy again a Samsung Washer or dryer.

Great service and purchase would recommend them to anyone

Hoping I won't have any need for it but got the protection plan because you never know what can happen and it was a good price point!

Look, who cares about what they call themselves. Three years of knowing that a fix for any problem with my new washing machine is only a phone call away is worth every cent I paid for it. What price peace of mind? I doubt I will ever need to call them but I know that if I do, they'll be there to fix whatever is broken, and at seventy, that's worth a lot.

Washer and dryer are amazing so far, whole experience was great from ordering, delivery, setup and haul away my old set. Very happy with purchase.

I am glad that I have this. However, one thing to note is that during the factory warranty period Geek Squad is not effective. You must go through the manufacturers system. I did have a slight issue with my washer and had to wait a month for the factory technician to show up, even though I had paid extra for Geek Squad service.

Geek squad protection is a must for me. I had a claim on my washer and ended up getting a brand new one no questions asked!

Geek squad protection is a must for me. I had a claim on my washer and ended up getting a brand new one no questions asked!

I purchased Geek Squad protection when I bought my washing machine. It adds a good selection of protection if anything happens to my appliance. I feel more secure with this purchase.

Very good for price, a little bit small but overall really good

Geek squad technicians arrived on time. They did their work well. After they finished to install my washing machine, they explain the basic procedure how to use the new Brand Samsung washing machine.'

I purchased the 5 year warranty from Best Buy. The warranty is reasonable compared to other appliance stores and manufacturers warranty. It's great to have the peace of mind. Would recommend getting a warranty for your washer.

Great item arrived in perfect conditions, have done my laundry and way better than top load Washer. Great Protection for my appliance.

Quality support for client, friendly. Quickly response.