Customer Ratings & Reviews

Purchased extended warranty because after manufacturers warranty expires, it can be very expensive to repair any parts. So at least for 5 yrs I feel I have some peace of mind

Can’t ask for more after successfully contacting the geek squad an appointment was made and the technician arrived to trouble shoot and replace the vital part in a timely manner.harmoon

The staff was very helpful and ready to assist when you entered. We're very careful when loading items into vehicle.

I have not used this protection plan yet. I have never had an issue with Best Buy's service so I hope it is a good investment .

Great washer, quick wash for thise who dont have alot of time

The men delivered my washer and dryer with little effort. I thought they would have problems getting them into the basement but they knew exactly what they were doing! I am glad I purchased this set as they work awesome!

Just like every extended warranty, I hope I never have to use it. After a nightmare trying to get service on a Samsung Washer - I went with this on a GE washer. I have used geek squad warrantees in the past, and never had a problem.

This is a must buy for any kind of appliances purchased. My GE easher messed up and i only got it replaced because of this warranty.

Excellent service. Great communication and quick response

Very friendly and knowledgeable they even tell me howto trouble shoot

$400. I’ll take it. Thank you so much Best Buy. I want another!

Being a total tech support member has saved me alot of money. They have fixed my computer and printers numerous times. They have replaced my defective washer with a brand new one. They have always treated me with respect.

Replaced new washer right away with a new one. Fast service.

Bought this service product to help in case something goes wrong with new items

Bought this for our new washer and dryer. Havent had to use it yet but wanted it for our new appliances.

The washer is great size, however when washing it makes a slight squeaky sound.

I have not had the need to use this product as of yet. So i can not give an official review. It was purchased through Best Buy so i am guessing it is a good product. If my Chromebook starts acting up i will do another review after being serviced.

Short and sweet Had Geek squade out a few times over the years and they always showed up on time and made repairs quickly and completely Highly recommended

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan

ALWAYS GET THE PROTECTION PLAN!!!! I can not say this enough - we needed a new washer/dryer after getting lemons and thank goodness we had the protection plan. Geek Squad really will try to fix your issue/problem. Just get the plan