Customer Ratings & Reviews

Love it ! Cleans my clothes efficiently and dry them. Also has many options as well.

We’ve had a lot of issues with it and leaking since we got it, which was 4 years back. We’ve had different techs look at it, one part replaced which was not the fix. It ran great besides that and the leak was random and runs quiet. It’s being exchanged for a different unit. Best Buy has been very helpful with that.

Agents delivered and set up my washer and dryer, and explained everything in great detail.

With our last washer and dryer (from a competitor), my wife decided to void out the warranty by taking them apart herself and trying to fix them. I explained to her that all she needs to do is log into best buy and request service.

Peace of mind is everything. It breaks they fix it or replace it. Hassle free !

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

Have not had to use yet but the pricing was good for the amount of years covered.

I got the 5 year protection plan for my washing machine.its a great price $139.00, seeing that the other washer from another company was charging me $5.95 monthly == $357.00 for 5 years

Have not had to use but did need to call for info.. very helpful.

So simple, easy, breezy, 1, 2, 3! Geek Squad bought in my new washer and took away my old with such ease. Thankyou! We couldn't be more happier!

It is an extended warranty. It is a gable if you need it. If needed it is a great deal of not needed then it is a waste of money.

An extended warranty for a major appliance is an absolute necessity. Best Buy’s 5-Year Geek Squad Ptotection Plan is worth the additional cost since replacing appliances can be quite expensive.

Was sad that I had to use it to replace dryer. Replaced and delivered new worries free.

Bought new washer and dryer. Bought the extended warranty as replacing these items can get expensive. It is worth the money!

I always get the three or five years protection plan for all my Best Buy purchase so I rest assured that I'm covered if any inconvenience.

The Best Buy team that came out and hooked up my grandmothers washing machine were great! They were kind and courteous. They got everything hooked up and hauled away the old equipment. We were very impressed with the service.

Plug in my wash and dryer . Was fast and easy and very nice

Washer hooked up perfect and plenty of room and works great.

This is great to have if you have issues with your appliances. This is not the 1st time I’ve purchased protection. You call if there’s a problem, they send someone out to fix or replace the item.

Got a good deal on an open box and the dryer has worked like a dream. Moms happy so everyone is happy