Customer Ratings & Reviews

This is peace of mind at its finest no worries for the next five years

I always purchase the extended warranty. I've had to only use the ones prior very few times but the times that I did use it they always came thru.

Looooooooooooooooooooooooooooooooooooooooooovvvvveeeee best buy

Bought this protection for piece of mind but probably won't have to use it. The appliance's I buy at best buy always seem to be reliable and at a competitive price. Service and delivery has always been prompt and courteous.

The Geek Squad crew were exceptional as usual with my last purchase. The service provided is highly recommended with any purchase from Best Buy, the peace of mind having professional available for any unexpected service is priceless.

Price not bad for the coverage. It makes sense to get extra warranties for appliances. They aren't built to last anymore.

Best Buy has the best warranty. That’s the only reason why I buy my electronics at Best Buy

Though I have not used the warranty for the purchase. I would say the warranty is an excellant product with no fine print issues and rejection. I was recommended to take it since it is no hassle warranty.

Best warranty really fast service. Agents are very good and helpful

Best warranty really fast service. Agents are very good and helpful

Why not have something that in case something does go wrong they can either fix or replace it?

I haven't had to use it yet but we're going to be having geek squad come out once this virus issue has slowed down and see if they're able to figure out why our auto-detergent feeding system isn't working on our washer. Definitely glad I have it though.

Highly recommended get service plans, things are built as solid as they used to be

I like my dryer , works great , the price is good , unit is doesn’t noisy.

If I could rate this 0 star I would. If you want to save yourself the hassle don't bother purchasing their protection plan. I have purchased all my appliances from them because they had the best deals. BUT when it comes to getting geek squad to do their job it is the worse experience ever! I started to have issues with my washer a week ago, I have the 5-year protection plan with geek squad so I called to set up an appointment that same day this so call " servicer" called to ask what was wrong with my washer I told him what was wrong and he said they will go ahead and order the part and be here Saturday (8-12). Saturday gets here and its 3 pm no one called no showed up. I called the "servicer" who rudely says the part has not arrived yet and can't do anything about it until the part is delivered I start to ask why didn't anyone say anything or even call to let me know they weren't going to show up, he interrupted me and says he didn't know how long it will take Ill have to call them and find out he can't do anything about it. I called the geek squad and they said the part can take up to 30 days to arrive!! They FAILED to say that when purchasing the protection plan. It is worthless! I end up buying another washer because I can not wait on them to fix it. It can take up to a month! Seriously! I have a washer in my home for a reason and I purchased their protection plan for a reason as well. I did not expect them to turn around and say it may take up to 30 days, and that only for the part to be delivered, then I'll have to wait to make another appointment with them to come to fix it. All this is ridiculous and very inconvenient definitely not worth the money at all! I hope corporate sees the worthless products and services they have and do something about it. They lost a customer with me and I will make sure I share my experience with EVERYONE I know!!

great service! always helpful to meet my needs depending on electronics or home appliances

I have used them twice and they stated this washing machine is not a good one, they have many people not satisfied with this product. Always on time.

I used geek squad on a washer I had several years ago! Best choice ever made!

Geek protection is great. If something goes wrong they take care of it.

My protection plan affords me the ability to know that if I have a problem that is not covered by the LG warranty, I need not worry. I can contact the Geek Squad to fix what is amiss! It is worth the extra cost to be covered for an expensive repair.