Customer Ratings & Reviews

I mean what can I say, it’s the Geek Squad, they are amazing at their jobs. If something is broken you are lucky to still have it insured by the Geek Squad, because they will fix the problem and FAST!!!

Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

So far so good -- we feel like we're well-covered with the 5-year Standard Geek Squad Protection service plan we purchased with our new LG washer. Highly recommend to buyers for the peace of mind.

Great washer! Have had GE for years and I will always stick with!

Looks great, work’s awesome, We fell in love with it on the first day. Best purchase ever.

Love the protection plan and the timeframe for it as well

Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

Aaron was great to work with. He was very knowledgeable and quick to get us what we needed.

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

Love this option! Not too expensive and its a must have! Its definitely worth not having the worry of issues arising.

Good insurance to have in case you have issues with your product.

excellent the best I recommend I love it very good work, fast and very professional

Great to have peace of mind for a big purchase like a washing machine.

Purchased protection plan from past experiences with customer service

Geek Squad helped me navigate through the issues, they are knowledgeable, while they may get offended when you ask some stupid question, however, worth buying the protection specifically for large purchases.

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

Don't buy expensive appliances from Best Buy without this!

I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

Love this washer. It washes amazing and has so many cool features! The service was awesome and the people were nice.