Customer Ratings & Reviews

Five year Geek Squad protection is a must preferable option for the buyers. Feeling safe about the product. Great Geek squad customer service. I strongly recommend to go for 5 year protection plan

I always purchase a warranty for my high ended items

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I always get the Geek Squad Protection and any items I buy from Best Buy. It's a great peace of mind to know that the items are covered by an excellent company and supportive employees.

It’s always a good idea to have the geek squad behind you if you purchase any big items at Best Buy there quick they’re good at what they do and it’s very easy to deal with them

I haven’t had to use the service but Geek Squad has reached out to let me know that they are here if needed.

Always heard of how great geek squad is. Never tries them until recently, and man am i glad i did. The price totally worth especially if you have about 20 devices that always needs your attention.

My new Warrenty for my new dryer it’s a good idea to have if your dryer breaks

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

Really good washer and dryer very silence when doing their work

Installation was smooth but there was a small error made by the person taking the order. He put my dryer in warranty in place of washer

good work to diagnose and fix issues and correct problems

These super big guys did an awesome team work, they talk to each other well

Great assistance as always. They are always knowledgeable and willing to assist.

I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.

Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

Love having this, keeps my mind at ease in case something happens.

Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

They installed everything perfectly. Brian and Miguel were extremely professional and helpful!!!

Excellent service and explained everything in detail! They installed everything with great ease!