Customer Ratings & Reviews

I am happy to have insured my washer and drier. I called best buy for service and they were quick and efficient in getting a next day appointment with a service technician. The name says it all Best Buy

Geek Squad is always so informative which I love because they help break down technical terms into English for me, haha. But I love their service, they are absolutely professional and attentive with their work!

I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I originally purchased the 3 year but ended up going with a 5 year instead.

Great because Geek squad comes out if there are any problems. So far i haven't needed them.

I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

easy to claim if needed no problems to make a claim and repairs or exchange are gurantee

I am amazed it wojes great I love the quick feature makes my life more easy

Purchased this protection. Anything goes wrong with the parts or a device needs replacement, this plan should cover the need. Very appreciative of the staff and service provided to buy this coverage.

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

Best plan ive found so far and this will help with maintenance for years to come on my appliances.

So far so good -- we feel like we're well-covered with the 5-year Standard Geek Squad Protection service plan we purchased with our new LG washer. Highly recommend to buyers for the peace of mind.

We purchased the 3yr. Protection plan just for added peace of mind. I feel that it is a good investment.

I hope works fine my insurance for 5 years or i hope dont need it

The peace of mind knowing that this is protected for years to come is a relief!

Service repairs take a while but worth the cost. When it came to the replacement it was a big run around. Wasted a lot of my time on phone calls that just kept getting transferred.

I mean what can I say, it’s the Geek Squad, they are amazing at their jobs. If something is broken you are lucky to still have it insured by the Geek Squad, because they will fix the problem and FAST!!!

Bought a dryer and had to get geek squad. We’ll see how it goes.

Geek Squad always gives Great service. I Always get the longest Warranty possible.

Protected for 3 year! That’s a steal! Amazing taking care of your customers

We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.