Customer Ratings & Reviews

Best Washing Machine Ever, I highly recommend it. It plays music to allow you to know when it begins and when it ends. It handles soiled heavy duty clothes well.

Great service, i love that they are always available.

Geek squad awesome and knowledgeable very patient, very professional

Hope I never need to use it, as the LG washer this was purchased for is supposed to be very dependable. BUT.... ONE NEVER KNOWS FOR SURE. All in all, glad to know if something electrical/digital breaks down it will be covered for the first five years.

I am a huge Samsung fan! We love all of their products. These machines do a great job with all of our laundry loads. Especially when you have kids!

Geek Squad protection is awesome! It is a great deal.

The geek squad team was great. They were able to mount the tv and connect all devices perfectly. They were very knowledgeable and helped answer my questions well.

Repair was scheduled adequately, and the customer service rep was great.

Always purchase these kinds of additions to your products so you can have that added security.

The Geek squad is an outstanding organization. Each time I had them to the house for TV or computer problems they were quick, efficient, knowledgeable and courteous. Cannot praise them enough.

The service was great and everything was explained well.

The Geek Squad protection is definitely worth having. This service pays for itself.

The Geek Squad coverage is an excellent way to protect your purchase. When questions arise, you are treated with respect and super fast customer service. Do not purchase without protecting.

This is a beautiful product they're working excellent condition for right now excellent can complain at all

Tech Jeff was amazing super friendly very knowledgeable . Call center people I’d rather not have to call them ever again. What should have been an easy fix took multiple calls and hours on the phone to get a resolution acceptable to me as a paying customer with a new purchase

I haven't used them but when I call the store they walk me through my problems

What can I say, Best Buy is hands down the best place to go to for appliances. The prices, delivery, installation and extended warranty make this the perfect package. Not to mention quality products. And finally customer service is exceptional.

They come out when you call them they the best at services

Gets the job done pretty good, havent used the wifi feature yet but planning to do so

Definitely worth the purchase. First dryer I purchased had manufacturer defect and Geek squad replaced it immediately. Didn’t have to deal with manufacturer directly which was great