Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5683 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,683 reviews
  • Rated 5 out of 5 stars

    Warranty so worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty. Had one on last washer and when it went down, which was only once, within warranty there is no charge to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy beats a manufacturer's extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather contract service through Bestbuy. I had a horrible experience using a Maytag extended warranty. All my TVs and appliances have been through Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PIECE OF MIND

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S WORTH IT TO HAVE THE EXTRA SERVICE, IN CASE SOMETHING GOES WRONG. NOT ON EVERYTHING BUT MOST THINGS, IT'S HAVING PIECE OF MIND, YOU HAVE A BACKUP PLAN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed our appliances ourselves, but had a question during installation and they quickly answered with clear instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful with recall of washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me by looking up my washer and informing me it was on a recall list by Samsung.they told me the steps to take and it worked out fantastic whereby the next day I had a new washer with a check from Samsung 4 weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was what I expect of Best Buy. Efficient, timely and easy to understand. I hope I don't have to use the protection, but it is nice to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Machines

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I teally liked them. They work as advertised. The clothes come out very clean and the dryer works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good is not loud at all i really love the tech on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind..they are professional and timely respond to issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all your appliances. Definitely gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty is Worth the Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to take advantage of my warranty yet, but am always grateful to purchase a Geek Squad warranty that I know I can rely upon if something breaks or malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the units have been working fine. Hopefully I won’t have to use the plan but it is always good to have a back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they connected my washer the same day and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help! All questions I had were answered well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it but I guess it’s good. I guess the service is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always available for a good fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't need to use the GeekSquad yet for any repairs for this combo, but I have on past appliances.. They're always attentive quick and fix what's wrong. Thanks, GeekSquad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet, but after reading the fine print, seems like a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great to have. This is just one of the many products I have gotten from Best Buy for which I have opted to get the Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek Squad coverage! Bought coverage for LG Washer and Dryer. Made this purchase at Best Buy because we wanted Geek Squad coverage for piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This a great plan to insure no repair surprises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want any costly repair surprises during the initial life of either the dryer or washer. This was a great program with a discount for Geek Squad "Total Support" members.

    I would recommend this to a friend