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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5743 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,743 reviews
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth to have any protection in life and Best Buy is best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have to fight foe your claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service repairs take a while but worth the cost. When it came to the replacement it was a big run around. Wasted a lot of my time on phone calls that just kept getting transferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty on my washer and dryer is great anything goes wrong with it I can them and they come fix it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 5 year coverage on both my washer and dryer are well worth the money. all it would take is one mechanical issue over the next 5 years and it would easily pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything fully satisfactory and technician are very polite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to answer my questions when I go in and most times have a solution to the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have warranty for electronics and appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never failed me definitely worth getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had some noise or the installation not done properly and had it fixed immediately. Did not use it for any other services yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced still figure out details on what purchased have to ask them for more details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Everything was as described. Recommend for everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty for Y St washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty for my whirlpool washer and dryer because previous purchase did not last too long. I hope I do not have to use this warranty but with this item I thought I might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used them once and they were very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is just a good set...not great but good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but the weird chiming sounds and some stupid water saver program causes you to use twice as much water as normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection. Good to know I will be covered for any problems I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer stopped working. Called 800 number for Geek Squad Protection to set up appointment to have it fixed. Geek Squad came out in a reasonable amount of time and fixed the dryer quickly and efficiently. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of best , well is best buy , if you have a small space and wanna save money make sure you get this , no noise a all .3

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Fair Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These days, an extended warranty is a requirement for today's appliances. They aren't built like they used to be. This one is fairly priced and has good coverage. We certainly used the one we had with our previous appliance...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do u rate a protection plan. I dunno. But here's mine. The plan is here. If i need it, im sure it will work. 25 more points please. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ! Best Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this insurance because it has very good coverage for the price. Haven't used insurance yet, but it looks good.

    I would recommend this to a friend