Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5743 reviews
(5,743 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
My new washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was a very nice group of young fellas
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD REPLACED VERY QUICKLY WITHOUT TROUBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would purchase again, a very good value. would not purchase without this fantastic extended warranty. Have used one previously without any problems at all.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PLANS ARE GOOD, SERVICE NOT SO MUCH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE PROTECTION PLAN IS GREAT IT GOT ME A BRAND NEW DRYER AFTER THE OLD ONE CRAPPED OUT
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Peace of Mind for 5years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added this item to my Washer and Dryer purchase for peace of mind for 5 years. At first i was hesitant from buying but finally settled in getting the warranty for the reason that $125 which is just $25 a year is affordable for the type of coverage this is offering!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a life saver when issues come up worh maintenance.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installers couldn’t ask for better experience
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great piece of mind to know the geek squad has my back if anything happens to my new Samsung washer.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service, In addition to Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, greatly satisfied with customer service provided. Very helpful in addressing my needs. Recommend this service depending on the product purchased but don't forget about your manufacturer's warranty as well
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You need more protection. Than stadard warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 year protection. A must nowdays. LG only covers 1 year on labor. That 10 year motor waranty on their washers, only pays for parts not labor.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not used it yet but It has given me so much peace of mind
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was professionally done and was quick and on time
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Washer/dry combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived and installed on time and as expected
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't know yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my new laundry washer. Hoping that Geek Squad will provide good service when the time comes.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Buy buy buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase the warranty thru Best Buy they coverage is amazing
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad def has your back!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice system had to return due to lack of empathy from delivery team.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad completed the return seamlessly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to review the product because it was broken. Geek squad was great about the return. They paid me quickly and were very helpful.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend


