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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5743 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,743 reviews
  • Rated 5 out of 5 stars

    Good to have for a break down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had to use the protection plan. we have used a protection on an ather product and it was worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for the appliance. You never know when an expensive part your going to need. Just to have peace of mind knowing that your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust them completely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used them but when I call the store they walk me through my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the plan but hope I do not need to utilize it. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very profetional the personal was kind and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    49ers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway protect your product, even if you think it cost to much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Protection Plans are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Standard Warranties Pay for themselves in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very important!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important if you want to protect your appliances or electronics. It gives you peace of mind to know that if something goes wrong, you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast response.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any appliances without the 5 years Geek Squat Protection. I recommend everybody do the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year standard Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't needed it. But it's good to know we have it. Our last washer , manufactured by a different company crashed and burned in 4 years. The one before that lasted over 20 years. Samsung makes a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought extended warranties on everything from best buy, when i spend over $299.00. I have used the warranties, and it has paid for itself, and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad 5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll give 5 stars for the option to protect my device. I haven't had to use the protection yet though, so 5 stars just for the ability to do so. This is useful since it is for a washing machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad - 3 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need to use it but got it because I’m a sucker and didn’t want to deal with it if there happens to be a problem. I have also had good experience in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repair Scheduled Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair was scheduled adequately, and the customer service rep was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy support. Hassle free.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is highly recommended to anyone purchasing any appliances for household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my warranty once and a technician cane out to look at my machine. No charge and he was able to diagnose the problem on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer/dryer combo - delivered and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new LG washer/dryer combo - Delivered and set up went great - got the 5yr protection for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase an appliance without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Best Buy with the warranty with household appliances. For the price and service, it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service When Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many may not need Geek Squad Protection depending on what you are buying, but it's definitely a good option to have in case you require assistance or are buying something prone to have problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

    I would recommend this to a friend